Healthcare Surveyor / IMB Investigator (HCA/DHI #10116644)

$27.37 - $41.06 Hourly

$56,931 - $85,396 Annually

This position is a Pay Band C7

This job posting may be used to fill multiple vacancies.

Interviews are anticipated to be conducted within two weeks of closing date.

The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

The Healthcare Surveyor / IMB Investigator will:

• Conduct investigations into allegations of abuse, neglect or exploitation involving adults with Intellectual and Developmental Disabilities, who are served by Home and Community-Based providers under the Medicaid Developmental Disabilities Waiver, the Mi-Via (self-directed) Waiver and the Medically Fragile Waiver.

The Healthcare Surveyor / IMB Investigator is responsible for:

• Conducting interviews of victims, witnesses, Interdisciplinary Team members, guardians, Case Managers, Consultants, therapist, and any other persons who may have information or knowledge of the alleged incident;
• Ensuring the health and safety of the alleged victim before and during the investigation, reviewing documentation, obtaining professional consultations and writing detailed investigative reports.

• Individuals with Intellectual and Developmental Disabilities;
• Agencies that provide services to the individual;
• Direct care staff;
• Guardians;
• Case Managers;
• Consultants;
• Community Supports Consultants;
• The Developmental Disabilities Support Division (DDSD).

The Ideal Candidate has:

• Ability to think critically;
• Excellent verbal and written communication skills;
• Experience in healthcare investigations;
• Experience working as a team player;
• Experience working in the Developmental Disabilities work force.

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Agency Contact Information: Ashtyn Lopez, (505) 695-8977. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.