DecisionPoint | Cortek

Help Desk Specialist – Tier 1

RemotePosted Jul 29, 2026Secret
24,464applications sent for our users this week
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Job details

Work type
Remote
Clearance
Secret
Posted
Jul 29, 2026
Apply on
careers-decisionpointcorp.icims.com

About this role

Active Secret clearance, High School diploma or equivalent,0–2 years IT help desk experience, knowledge of account management/SSO/MFA, ticket triage and documentation, ability to follow SOPs and escalate appropriately.

What you'll do at DecisionPoint | Cortek:

  • serving users
  • troubleshooting issues
  • documenting incidents

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About DecisionPoint | Cortek

DecisionPoint | Cortek