Holloman Express Roving Store Worker (Mixed) 18.23 Per Hour
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Apply to Holloman Express Roving Store Worker (Mixed) 18.23 Per Hour at Army & Air Force Exchange ServiceJob details
- Location
- New Mexico
- Work type
- Onsite
- Compensation
- $37,918 - $44,242/yr
- Posted
- 5 days ago
- Apply on
- sjobs.brassring.com
About this role
Job Description
As a Roving Store Worker at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate – Express at the Exchange?
Greet every customer with eye contact and smile in your authentic way
Acknowledge every waiting customer as soon as they arrive to the Express to let them know you’ll be right with them
Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
Ensure customers have an extraordinary experience while shopping
Complete transactions accurately and efficiently while engaging customers in appropriate conversation
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
Able to learn and adapt to current technology needs
Able to think quickly on the spot to answer customer questions
Able to take initiative
Able to share brand knowledge
Additional Qualifications/Requirements:
Excellent attention to detail
Willing to cross-train and work in other areas of the store, as needed
Must possess a welcoming and helpful attitude toward customers and other team members
Excellent communication skills
Basic computer skills
Previous Convenience Store/Gas Station experience preferred
Employment Category
Job Qualifications
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Supervisor
Facility Name
Job Type
Salary Minimum
Salary Maximum
Exchange Location
Major Duties
Heats, assembles, or otherwise prepares food items to support heat and eat and quick service restaurants (QSR). Ensures all condiments or complimentary foods are available during service times. May include stocking of grab-and-go or quick heat items. Maintains required sanitation and cleanliness of food preparation and service areas as well as all equipment utilized.
Transports merchandise from stockroom to sales floor and replenishes stock in a neat, presentable manner following instructions.
Conducts periodic stock counts; reports out of stock, slow moving, defective or damaged merchandise to management. Performs random price verifications and initiates corrective actions as instructed.
Stocks food, beverage, or retail supplies prior to service periods and replenishes items throughout the shift. Assists in maintaining accurate and up to date retail shelf labels.
Maintains required documentation including returned inventory logs, daily cash reports, and other related records. Operates a cash register or other point of sale equipment; rings sales, makes change, and processes cash, credit card, and check transactions. May enter new accounts, process refunds, and perform other transactional functions as directed.
Provides a high level of customer satisfaction through consistent, excellent service. Greets each customer upon contact and/or line of sight, actively listens to needs, and provides solutions to enhance satisfaction and loyalty. Builds trust and creates a welcoming environment to support a personalized customer experience. Resolves customer issues at the lowest possible level and communicates obstacles to management.
Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty.
Performs other duties as assigned.