Home Health Intake Coordinator

A Home Health Intake Coordinator manages the initial patient referral process, acting as the key liaison between hospitals, physicians, families, and clinical staff to ensure a seamless start of care. They are responsible for receiving referrals, verifying insurance benefits, obtaining authorizations, and accurately entering patient data into Electronic Medical Records (EMR). 

As an Intake Referral Coordinator, you will:

• Receive and appropriately document new referrals in a timely manner.

• Verifies each patient’s payor source and maintains and tracks insurance authorizations and initial certifications.

• Participates in coordinating care with Nursing Supervisors, patients, and the interdisciplinary group.

• Provides effective communication to patients, staff members, other health care professionals and referral sources.

• Responds to Agency and patient needs in a professional and creative manner.

• Demonstrates commitment, professional growth and competency.

• Participates in Agency-sponsored in-service training.

• Participates in the Agency’s QAPI program.

• Promotes the Agency philosophy and administrative policies to ensure quality of care.

Requirements

• Minimum one year of experience in referral intake is preferred

• Experience with third party payers, Medicare and Medicaid highly desirable

• Medical Field background preferred, including familiarity with medical terminology

• Excellent computer and customer service skills

• LVN/LPN preferred

• Valid Driver’s License

• Valid Auto Insurance

• HomeCare HomeBase experience preferred

Why Join Us?

• Benefits & Perks

  • Competitive Paid Time Off (PTO) that increases with tenure  -1 years - 13 days/1-5 years - 18 days/ 5-15 years - 21 days/15 plus years - 22 days
  • Holiday Pay - 7 Holidays Observed: New Year's, Martin Luther King, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
  • 401 (K) option with company contribution up to 3% match - vested immediately

• Health & Wellness

  • Medical, Dental & Vision Insurance
  • Life & Disability Insurance
  • Health Savings Account (HSA) – Pre-tax savings opportunities

• Full-Time

  A “full-time employee” is one who is regularly scheduled to work 30 or more hours per week or completes the required productivity points per week as stated in the position agreement. A regular full-

  An employee is eligible for Company-sponsored employee benefits beginning the 1st of the month following the completed 30-day probationary period.

  Pay-Day

  The Company operates a bi-weekly payroll process, paid on Tuesdays (10 days in arrears), normally 26 times annually. If one of the paydays falls on a Tuesday, Company Holiday, the

  the employee will be paid on Monday.

  Working Hours

  To meet the needs of our patients and clients, employee work hours may vary and will be set by each employee’s supervisor, manager, and operating license documentation.

  Employees should consult with their supervisors regarding their schedules and time recording procedures. Choice Health at Home, the Company, is open Monday through Friday, office hours

  are 8:00 am to 5:00 pm (CST).