HOSP UNIT SVC CRD 3

Job Description

The Unit Service Coordinator (USC), under direction of the Unit Director, Assistant Unit Director or Charge Nurse, functions as the focal communications source for clear and concise information to the members of the Emergency Department staff, medical staff, and other hospital departments and performs administrative functions directed toward positive patient care outcomes.

All patient care team members are responsible to meet patient needs, demonstrate willingness to learn new skills, and foster a harmonious work environment in which high-quality patient care and customer service is consistently provided. Team members promote a cooperative working relationship with each other, physicians, other disciplines and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to cultural differences, and expressing and accepting feedback in a professional manner.

Qualifications

REQUIRED Required Skills (II & III level) 1. Ability to work in a busy, team-oriented environment. 2. Excellent interpersonal/communication skills to effectively interact with a diverse professional and patient population. 3. Willingness to be taught/learn new skills. 4. Ability to understand and communication effectively in English both orally and in writing. 5. Ability to perform basic arithmetic computations (addition, subtraction, multiplication, division). 6. Ability to prioritize and coordinate multiple tasks. 7. Demonstrated customer service skills/experience. 8. Ability to satisfactorily perform job duties as defined in the job description. 9. Basic computer skills. Required Skills (III level only) 1. Experience in a health care setting. 2. Previous database/data entry experience. 3. Medical terminology. PREFERRED Preferred Skills (II & III level) 1. Ability to use office equipment. Preferred Skills (II level only) 1. Experience in a health care setting. 2. Medical terminology. Preferred Skills (III level only) · Unit clerk experience. REQUIRED LICENSES/CERTIFICATION · None EDUCATION · High School degree or equivalent · Post high school vocations or specialized training preferred

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.

EEO Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.