Housekeeping Inspector (AL, Florence)

DUTIES & RESPONSIBILITIES:

• Set up and present daily assignments for all housekeepers.
• Balance and clear the room status nightly, comparing the PM Housekeeping Report with the computer's room status report and resolve all discrepancies.
• Inspect guest rooms, retain data for training and disciplinary action, if necessary.
• Maintain and monitor "Lost and Found" procedures and policies according to standards.
• Train all Housekeeping personnel to perform their duties to company standards, using effective training according to standards.
• Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other associates.
• Conduct daily morning meetings with staff.
• Conduct weekly walk through with General Manager and Property Engineer.
• Use the telephone and computer system for reporting and verifying room status.
• Properly store, secure and issue supplies as needed to meet business demands.
• Complete all reports in a timely and efficient manner as required by management.
• Establish, with General Manager's approval, any additional standards as needed for the Housekeeping Department.
• Review Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.
• Ensure completion of regular maintenance and cleaning projects on a biannual basis.
• Monitor all V.I.P.'s, special guests and requests.
• Perform any other duties as requested by the Housekeeping Manager