HOUSEKEEPING SUPERVISOR*

Essential Job Functions

• Inspect the level of cleanliness in guest rooms, storage areas, laundry areas, restrooms, and public areas.
• Distribute keys and work assignments to staff.
• Complete follow-up on vacant or occupied rooms.
• Assist in the ordering and receiving of linen and cleaning supplies to maintain appropriate inventory levels necessary for the efficient operation of the department; assists with monthly linen and supply inventory.
• Ensures the completion of the Housekeepers Report and communicates clean and available rooms to the Guest Services Department.
• Document and communicates maintenance requests to the Engineering Department to ensure hotel service quality standards are met.
• Respond quickly to guest requests in a friendly manner. Reports appropriate guest complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.
• Display a professional image at all times through appearance and dress.
• Follow company policies and procedures and is able to effectively communicate them to subordinates.
• Conduct training classes regarding safety, security, department procedures, and service guidelines.
• Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage-Hour and Health laws.

Note: Other duties as assigned by supervisor or management.

Benefits & Perks

• Comprehensive Benefits Package available to eligible full-time employees, including medical, dental, vision, and other voluntary benefits.
• Company-Sponsored Transportation Assistance through monthly transit passes provided to all team members, helping make commuting to and from work more convenient and affordable.
• Complimentary Employee Meal provided during each scheduled shift.
• Monthly Associate Celebrations & Team Meetings recognizing achievements, sharing hotel updates, celebrating successes, and strengthening team engagement.
• Employee Recognition & Incentive Programs designed to reward outstanding performance, attendance, teamwork, and guest service excellence.
• Growth & Development Opportunities through training, coaching, and advancement opportunities within the company.
• Supportive Team Culture focused on respect, collaboration, recognition, and delivering exceptional hospitality experiences.