HR Onboarding Coordinator

VCU Health is seeking an HR Onboarding Coordinator to provide customer service and support to candidates being hired across its health systems. The role manages new-hire documentation, verifies employment eligibility, processes background checks, maintains employment records, and addresses candidate onboarding inquiries.

What you'll do:

• Ensures candidate completion of new hire paperwork including background check and work authorization forms. 
• Keen verification of I-9 documents, accurate submittal of background and work authorization documents through 3rd party vendors in a timely manner
• Conduct remote/in person verification of employment eligibility documentation for new hires in compliance with federal regulations
• Ensure proper documentation, secure storage, and maintenance of employee I-9 forms and supporting documents
• Complete badge pictures and uploads to appropriate database
• Completes notarization of Virginia State Police documents and runs Virginia State Police background check
• Ensure all forms and signatures are completed accurately and timely
• Address any candidate inquiries related to documentation and onboarding steps
• Serves as a representative of VCU Health Systems as patrons, visitors and/or staff of the hospital may ask for directions or other questions
• Performs other duties as assigned and/or participates in special projects in order to support the mission of VCUHS and the Department. Provides assistance to team members and accepts alternate assignments, as required, graciously

What they're looking for:

• Required Education:  High School Diploma or equivalent
• Licensure/Certification Required: N/A
• Years and Type of Required Experience: 0-1 years of customer service experience
• Excellent listening and communication skills with ability to provide high quality customer service
• Aptitude for technology and be comfortable working in many different systems
• Must be team-focused, self-motivated, and work with a modest degree of supervision
• Able to multi-task in fast paced environment while being detail oriented
• Cultural Responsiveness: Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• Physical Demands: Lifting/ Carrying (0-50 lbs.)
• Work Position: Sitting, Walking, Standing
• Physical Requirements: Manual dexterity (eye/hand coordination), Repetitive arm/hand movements
• Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking