HR Operations Coordinator

Emory Healthcare is a top leader in the rehabilitation industry, and they are seeking an HR Operations Coordinator. This role provides support to the Human Resources department by assisting with employee inquiries and maintaining smooth HR processes.

What you'll do:

• Serve as a first point of contact for HR-related inquiries across multiple HR functions, including benefits, policies, learning, talent, compensation and onboarding
• Provide Tier 1 support through the company’s internal ticketing system, phone, and email channels, ensuring timely and accurate resolution of requests in accordance with service level agreements
• Escalate complex or high-level issues to the appropriate HR partners while maintaining detailed documentation of all inquiries and resolutions
• Deliver high-quality customer service by providing clear guidance, support, and follow-up to internal stakeholders and employees
• Assist with routine data entry, reporting, and basic audits to maintain data integrity
• Execute ad hoc projects and audits as needed
• Meets position requirements and performs essential

What they're looking for:

• Administrative, HR, or customer service experience
• Basic understanding of HR functions and systems
• Strong organizational and communication skills
• Experience using Microsoft Office (Excel, Word, Outlook)
• Willingness to learn in a fast-paced environment
• Microsoft Office Suite certification preferred
• HR certification is a plus
• Associate's or Bachelor's degree in Human Resources or related field preferred
• Experience with ticketing or HRIS systems preferred but not required

Benefits:

• Affordable medical, dental and vision plans for full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Tuition reimbursement and continuing education opportunities.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A community of people who love what they do. Yes, we see that as a benefit.