HR/Representative -Bilingual (Spanish/English)

Description

Productiv is seeking an organized and approachable HR Representative to support daily human resources operations. This position assists with recruiting, onboarding, employee relations, benefits inquiries, and personnel records. The HR Representative serves as a resource for employees and supervisors while maintaining confidentiality and supporting consistent application of company policies.

Requirements

• Maintain accurate and confidential employee records in personnel files and the human resources information system (HRIS).

• Answer employee questions regarding company policies, benefits, time off, and HR procedures.

• Support benefits enrollment and direct complex questions to the appropriate resource.

• Receive and document employee concerns, escalating sensitive or complex matters to the HR Manager.

• Assist with employee communications, training coordination, and engagement activities.

• Support compliance with applicable employment laws and company policies through accurate documentation and established procedures.

• Review attendance and timekeeping records, help resolve discrepancies with supervisors and payroll, and prepare routine HR reports.

• Assist with offboarding documentation and employee record updates. 

Required Qualifications

• Previous experience in human resources, recruiting, or a related administrative role.

• Strong verbal and written communication skills.

• Excellent organizational skills, attention to detail, and the ability to manage competing priorities.

• Ability to handle confidential information with discretion and professionalism.

• Proficiency in Microsoft Office applications and the ability to learn HR systems.

• Strong interpersonal and problem-solving skills.

• Basic understanding of HR policies, procedures, and employment practices.