Human Capital - Product Operations Associate

The D. E. Shaw Group is seeking a motivated and analytical individual to join its Human Capital Product Management team. The Product Operations Associate will support human capital systems by troubleshooting user issues, managing access and configurations, assisting with product initiatives, maintaining data quality, and collaborating with stakeholders on system improvements.

What you'll do:

• Collaborate with product managers and developers to troubleshoot user issues, coordinate system changes, and provide operational support
• Administer permissions and manage user access across interconnected human capital systems, applying sound judgment to ensure appropriate configurations
• Take ownership of small-scale product management projects, including scoping, defining requirements, testing, and rolling out new features with guidance from senior team members
• Contribute to system configuration work, support larger roadmap initiatives, and engage with stakeholders to understand user needs and recommend solutions
• Conduct data cleanups and audits to maintain high standards of data quality and support scalable system design
• Build a foundational view of the proprietary systems and third-party products that make up our human capital systems landscape

What they're looking for:

• Bachelor's degree or equivalent
• Demonstrated analytical skills with the ability to think critically about system configurations and troubleshoot user requests
• Adaptability and learning agility when working with unfamiliar systems and processes
• Exceptional attention to detail, organizational skills, and the ability to track work to completion
• Proactive approach, eagerness to drive projects forward independently, and genuine interest in both operational and product management work
• Professional experience (including internships) is preferred but not required