Human Resource - Compliance and Training Specialist

Wage: $50,000-52,000/ annually 

Job Summary: Coordinates and delivers training and staff development programs for Security Officers, Supervisors and other company personnel. Adapts programs for specific sites and customers. Performs other protective services as required for assigned site(s). This position includes some travel, as needed. 

Essential Functions:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.

• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

1. Instructs Security Officers and other company employees in legally mandated and company mandated training requirements; ensures compliance with and documents the training requirements of client contract(s).

1. Delivers a variety of courses that may include: new employee orientation, on-the-job training, health and safety practices, customer service techniques and supervisory development as well as client specific requirements.

1. Follows established training policies, programs and schedules to conduct courses; coordinates training activities so as not to conflict with client service schedules. Assists Training Coordinator as needed.

1. Uses appropriate instructional procedures or methods, such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role-playing, and computer based training.

1. Distributes training manuals; administers tests and evaluations; coordinates reference library, multimedia visual aids, and other educational materials.

1. Maintains records and prepares reports to evaluate performance and monitor progress of trainees.

1. May perform additional security services functions as permitted under any required Security Officer license and as specified for the assigned site(s), in addition to Training Officer duties.

1. Carries out specific tasks and duties of a similar nature and scope as required for assigned site(s).

Minimum Qualifications at Entry:

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

Minimum Hiring Standards:

• Must be at least 18 years of age.

• Must have a reliable means of communication (i.e., pager or phone).

• Must have a reliable means of transportation (public or private).

• Must have the legal right to work in the United States.

• Must have the ability to speak, read, and write English.

• Must have a High School Diploma or GED. 

• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Education/Experience:

High School Diploma or G.E.D.; six months of consistent and highly competent Security Officer experience; lead or supervisory experience preferred.

Competencies (as demonstrated through experience, training, and/or testing):

• Successful completion of Train-the-Trainer (or equivalent) requirements.

• ACT program certification (or equivalent).

• Demonstrated ability to perform at a high level without being subjected to disciplinary actions on a sustained basis for at least 6 months.

• Skill in the use of audio-visual equipment and personal computers, including presentation software.

• Oral and written communications skills; presentation and group facilitation skills.

• Skill in the delivery of training programs in multiple settings.

• Ability to understand the security service needs of customers and devise appropriate training strategies.

• Skill in observation, coaching and providing feedback to associates.

• May be required to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers and/or authorization for training Security Officers.

• May require valid driver’s license.

• Ability to carry out multiple assignments concurrently.

• Ability to be an effective team member and handle project assignments responsibly.

• Strong customer service and results orientation.

   

About Company

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