Human Resources Coordinator

DO & CO AG is a global hospitality company operating across airline catering, international event catering, and restaurants, lounges, and hotels. The Human Resources Coordinator serves as a primary liaison between HR and employees, supporting the employee lifecycle, HR administration, compliance, records management, payroll functions, and employee inquiries.

What you'll do:

• Serve as the primary liaison between the HR department and employees, delivering exceptional service and hospitality to all staff members
• Manage the HR inbox, phone lines, and mail; escalate inquiries to appropriate HR personnel when necessary
• Respond to employee HR-related questions or direct them to the appropriate point of contact promptly
• Support the entire employee lifecycle including onboarding, transfers, promotions, and terminations
• Administer and respond to all unemployment claims, including requests for hearings and rebuttals
• Ensure all termination-related paperwork is accurately completed and properly filed
• Assist with tracking and correspondence related to employee Leaves of Absence and associated payments
• Facilitate new hire onboarding, including completion of Form I-9 for employment eligibility verification
• Process and respond to inquiries and documentation requests for Workers’ Compensation claims, employment verifications, wage verifications, national medical support notices, and legal subpoenas
• Track HR vendor contracts and process invoices in collaboration with Accounts Payable
• Maintain accurate and up-to-date employee records and HRIS data
• Assist with timekeeping, attendance tracking, and payroll processing functions

What they're looking for:

• 1–3 years of HR experience, ideally in a large or multi-unit organization
• Solid understanding of HR policies, employment law, and HR best practices
• Experience using HRIS and payroll systems; Ceridian/Dayforce experience preferred
• High level of discretion and ability to maintain confidentiality of sensitive information
• Strong organizational and time-management skills with keen attention to detail
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience in the union environment, food service, hospitality, or airline industry is a plus
• Bilingual Spanish is a plus
• Willingness to travel occasionally between company locations
• Flexibility to work different shifts, including nights, weekends, and holidays as needed
• Bachelor's degree in Human Resources, Business Administration, or a related field (preferred)

Benefits:

• Full-time employees are eligible for 401K and healthcare benefits; Medical, Dental & Vision.
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.