Human Resources Coordinator

Santa Cruz Beach Boardwalk is seeking a Human Resources Coordinator I to provide front-line service to applicants, Team Members, and visitors contacting the HR office. The role supports HR operations, recruitment, onboarding, payroll administration, compliance documentation, records management, and related administrative programs.

What you'll do:

• Meet and greet the public and Team Members, answer questions, answer multiline phones, take accurate messages, and direct calls
• Assist with processing and maintaining physical and electronic files for over 1,500+ seasonal and full-time Team Members, including assembly of Team Member files
• Monitor HR email inquiry ticket system and forward or escalate where applicable
• Assist with pre-boarding and onboarding procedures with excellent communication in guiding candidates through each step
• Maintain and update applicant tracking, recruitment modules to ensure all steps are complete
• Assist Team Members with payroll documentation (direct deposit, W4, pay advance, etc.)
• Review compliance paperwork for accuracy and completeness, including I-9 and withholding documents
• Conduct with I-9 and work permit audits
• Prepare new/replacement ID cards, name tags, including troubleshooting ID issues
• Ensure the office is well stocked with general office supplies in collaboration with HR staff
• Schedule meetings for the HR team as requested
• Pick up and distribute incoming and outgoing mail (including proper postage)

What they're looking for:

• The Human Resources Coordinator I must have the ability to meet and greet the public and Team Members in a friendly, professional, and positive manner while demonstrating excellent verbal and written communication skills
• The Human Resources Coordinator I must be able to multitask, follow established procedures, maintain confidentiality, and escalate questions or concerns appropriately
• The position may require flexible hours, including nights, weekends, overtime, and holidays on occasion
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills, attention to detail, and ability to identify opportunities and execute solutions
• Ability to work and understand California and federal human resource requirements
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a fast-paced and high-level public engagement environment
• Ability to troubleshoot problems via phone, email or in-person
• Proficient with Microsoft Office Suite or related software
• Ability to sit for extended periods while working at a computer and conducting administrative tasks