Human Resources Coordinator

Sunstates Security is seeking a Human Resources Coordinator to provide responsive HR operational support to employees, HR leadership, and regional operations. The role handles employee inquiries, workforce reporting and data analysis, employment transactions, and HR process and technology improvements.

What you'll do:

• Manage and respond to inquiries received through the HR shared mailbox, ensuring timely resolution and appropriate escalation when needed
• Generate, analyze, and summarize workforce data to support HR leadership in making informed business decisions
• Utilize WinTeam, BI Dashboards, ADP, and other reporting tools to gather, validate, and interpret workforce metrics and operational data
• Develop and maintain recurring reports, dashboards, and scorecards, including but not limited to:
• Overtime reporting
• Active Not Worked reporting
• Missing Termination reporting
• KPI and executive reporting
• Process and review rehire approvals and other employment transactions while ensuring compliance with company policies and procedures
• Support employment verification requests, personnel records management, and other HR operational functions
• Support HR technology initiatives, process improvements, system testing, and implementation of new workflows and reporting capabilities
• Support with creating and maintaining documentation, process maps, standard operating procedures, and training materials related to HR operational processes

What they're looking for:

• Bachelor's Degree in Human Resources, Business Administration, Analytics, or a related field
• Hands on experience building reports and dashboards from raw data, not just running existing ones, and turning workforce numbers into insights leadership can actually act on
• Strong analytical and problem-solving skills, with the ability to assess an issue quickly, research the root cause, and recommend a practical solution
• Ability to interpret, summarize, and communicate data clearly to support business decisions
• High attention to detail and commitment to data accuracy, confidentiality, and timely completion of work
• Ability to work cohesively and collaboratively in a team-oriented environment
• Team player with a people-oriented and customer-focused approach
• Ability to multitask, organize priorities, and respond effectively in a fast-paced environment
• Experience working with a non-exempt hourly employee base
• Excellent organizational, communication, follow-through, and time management skills
• Proven success working in a customer-facing organization
• One to two years of related HR administration, HR operations, reporting, or data analysis experience preferred

Benefits:

• Annual performance-based bonus
• 401(k) with company match
• Extensive internal training
• Pathways for career advancement
• Employee recognition programs
• Weekly pay
• Affordable medical, dental & vision benefits
• Paid time off
• Tuition reimbursement