Human Resources Coordinator for Field Employees

Personal Touch Home Care is a healthcare provider dedicated to delivering home care services and supporting its team members. The Human Resources Coordinator for Field Employees manages the full employee lifecycle for caregivers and professional staff, including onboarding, documentation, licensing, compliance tracking, audits, scheduling, translations, payroll assistance, and customer service.

What you'll do:

• Conduct and assist in paperwork completion for and during Orientation
• Enter new professional and paraprofessional files into the systems
• Review and maintain all mandatory paperwork of the employee's personnel file
• Verify compliance related to items such as licenses, certificates, etc
• Track and monitor compliance status of professional and para-professional staff
• Update and input personnel information in the systems
• Verify that all required documentation pertaining to the HHA/PCA/PA/LPN/RN/FFS etc., is properly and accurately scanned into the secured document storage portal
• Ensure all documents are scanned in a way which is legible for future reference
• Ensure that all uploaded documentation is properly indexed on DocuWare
• Schedule professional and paraprofessional staff for In-services, Annual Competency Evaluation (OBRA), physicals and other periodical compliance requirements, to maintain compliance
• Perform continuous internal audits of personnel files, as per protocol to ensure on-going compliance
• Assist during external audits, as requested

What they're looking for:

• Strong communication, both written and verbal
• Excellent customer service skills
• Strong time management and organization skills
• Adaptability and flexibility
• Proficient in Microsoft 365
• Ability to multitask
• Home health care experience
• Call center customer service representative
• Microsoft Office 356 applications: TEAMs, Outlook, Excel, Word
• Bilingual preferred
• HHAeXchange experience preferred
• Experience with HHAeXchange

Benefits:

• Employee Recognition Programs: We acknowledge and celebrate your contributions.
• Comprehensive Health Benefits: Medical, Dental, Vision, Accident, and Long-Term Disability Coverage.
• Generous Paid Time Off.
• Retirement Benefits: 401k plan.
• Life Insurance: Company paid life insurance.
• Opportunities for Professional Growth and Development.
• Employee Assistance Program supporting the well-being of you and your family.
• Perks Program: Exclusive deals and offers on products, services, and experiences.