Human Resources Coordinator (Front Desk Coordinator) - Human Resources

Glens Falls Hospital is hiring a Human Resources Coordinator to serve as the first point of contact for its Human Resources and Employee Health departments. The role provides reception, customer support, records and data management, and administrative assistance while handling confidential information.

What you'll do:

• Greets employees and new hires and attends to their purpose of arriving at the Human Resources/Employee Health department in a timely and friendly manner. Organize and prioritize large volumes of information and calls to expedite office workflow. Assist with all internal and external HR/EH related inquiries or requests
• Responsible for maintaining a high level of professionalism with employees and customers and working to establish a positive rapport. Build sustainable relationships and trust with employees through open and interactive communication. Handle employee complaints by clarifying the complaint and determining the cause of the problem and providing appropriate solutions and alternatives
• Maintains records and information. Data entry into HR database with precision and accuracy. Verifies data by comparing it to source document
• Run human resources reports as needed. Spreadsheet development and database support. Responsible for incoming/outgoing mail, orders and maintains office supplies, processes paperwork for customers and employees
• Assist Vice President of Human Resources with Administrative Functions

What they're looking for:

• Associates degree in business administration, human resources, or related field required
• 1-3 years of business experience, including internships, with specific experience in customer service and data management
• Strong technical skills; proficient in Word, Excel, Microsoft Outlook
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Ability to effectively communicate sensitive information and respond to questions from managers, employees and public
• Attention to detail with a strong degree of accuracy in entering and managing data
• Sensitivity to confidential patient and employee information
• 1-2 years of Human Resource experience preferred