HUMAN RESOURCES & FRONT OFFICE COORDINATOR- JOB #1147

Enstrom Helicopter Corporation is seeking a Human Resources & Front Office Coordinator to support its team. The role combines generalist-level Human Resources activities, including onboarding, recruiting coordination, records administration, and employee support, with serving as the primary receptionist and front-office resource for employees, customers, applicants, visitors, and vendors.

What you'll do:

• Employee onboarding and offboarding activities
• Recruiting and interview coordination
• Employee records, documentation, and HR system updates
• Training and employee communication support
• Benefits, payroll, and timekeeping administration as assigned
• Preparation of HR documents, reports, and correspondence
• Employee questions and general HR support
• Other HR projects and initiatives as opportunities arise
• Welcoming customers, visitors, applicants, vendors, and employees in a professional and friendly manner
• Answering incoming calls and asking appropriate questions to understand what the caller needs before directing the call
• Helping customers connect with the **right resource the first time**, rather than transferring them from person to person
• Developing an understanding of Enstrom’s departments, products, services, and internal resources in order to confidently assist callers and visitors

What they're looking for:

• * Professional, approachable, and comfortable interacting with people at all levels of the organization
• * Discreet and able to maintain confidentiality when working with employee and business information
• * Detail-oriented, organized, and dependable
• * Curious and willing to ask questions rather than simply passing a request along
• * Service-minded with a desire to provide a positive experience to employees and customers
• * Comfortable managing multiple priorities and interruptions throughout the day
• * Motivated to learn, grow, and take on increased HR responsibility over time
• * Previous customer service, reception, administrative, or office experience
• * Strong written and verbal communication skills
• * Comfortable learning HR systems, Microsoft Office, and other business systems
• * Associate's or bachelor's degree in Human Resources, Business Administration, or a related field preferred
• * Previous Human Resources experience is helpful but not required for the right candidate