Human Resources & Payroll Coordinator

Townsquare Interactive is a digital marketing and business management platform company serving small and medium-sized businesses. The Human Resources & Payroll Coordinator will support employees and managers across payroll, onboarding, HR operations, employee support, compliance, and related HR initiatives.

What you'll do:

• Manage and process semi-monthly payroll, ensuring accuracy and timely completion
• Review and process payroll-related changes, including new hires, terminations, pay changes, deductions, and other employee updates
• Research and resolve payroll discrepancies and respond to employee payroll questions
• Own the new hire onboarding process, including preparing offer letters, processing new hires and onboarding tasks within the HRIS, completing required documentation, and coordinating pre-employment and onboarding activities
• Maintain accurate personnel records in compliance with applicable legal requirements
• Monitor the HR inbox and respond to employee and manager questions, escalating matters to HR leadership as needed
• Process employee pay and job changes and assist with employee terminations
• Assist with Leaves of Absence and ADA accommodations
• Assist with Exit and Stay Interviews as needed
• Assist with coordinating and facilitating monthly employee HR training sessions
• Run and maintain various HR and payroll reports on a weekly, monthly, and as-needed basis
• Support HR leadership with research, special projects, and department initiatives

What they're looking for:

• Bachelor's degree (required)
• Experience with Microsoft Office Suite and Outlook
• Strong attention to detail and a high degree of accuracy, particularly when working with payroll and employee information
• Excellent organization and time-management skills with the ability to manage multiple responsibilities and deadlines
• Strong written and verbal communication skills
• A customer-service mindset and the ability to work effectively with employees and leaders at all levels
• Ability to handle confidential employee and payroll information with discretion
• A proactive approach and willingness to take initiative
• Ability to work independently while collaborating effectively as part of a team
• Comfort working in a fast-paced environment and adapting as needs change
• Ability to work 5 days per week in our Uptown Charlotte office
• APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S

Benefits:

• 3 weeks PTO
• 9 paid holidays (including 2 personal/floating holidays)
• Volunteer Time Off—give back to your community
• Health, Dental, Vision, and Pet Insurance
• 401(K) Retirement Plan with Company Match + Employee Stock Purchase Plan
• Company-provided laptop
• Comprehensive training and growth opportunities
• Hands-on experience across multiple areas of Human Resources
• Unlimited growth potential in a dynamic work environment