Insurance Customer Service Specialist
Job details
- Location
- Las Vegas, Nevada
- Work type
- Onsite
- Compensation
- $41,600 - $52,000/yr
- Posted
- 2 weeks ago
- Apply on
- app.idealtraits.com
About this role
Job Overview
Our office is looking for a Customer Service Specialist to join our team. The perfect person must enjoy helping others, being part of a high performing team, self motivated and organized.
Salary Range: $20.00 - $25.00 per hour
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Great Customer Service Skills.
- Problem-Solving Capabilities.
- Works well with other employees and is a team player with a positive attitude.
- Possess a Nevada Property & Casualty insurance license.
- Strong communication skills, both oral and written.
- Bilingual, fluent in both English and Spanish is beneficial.
Responsibilities
- Process customer policy change requests.
- Handle all incoming claim calls from customers.
- Complete Evidence of Insurance requests.
- Document each customer contact in eAgent.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Assist new client's with e-signatures, online accounts and mobile apps
- Conduct policy and coverage reviews.
- Provide exceptional customer service.
About Us
Farmers Insurance, The Jason Suemoto Agency opened it's doors in 2015. Our mission is to be the best risk advisors and provide customer service above expectations. We specialize in Auto, Home, Renters, Landlord, Business, Life and insurance for recreational vehicles (Trailers, RVs, Boats, Motorcycles, etc). We also offer financial services products (IRAs, Annuities and College Savings Plans) and can help with Medicare.
Why Join Us
Be a part of a high performing, successful agency that values and celebrates it's team members. If you want to be the best, learn from and work with the best!