Insurance Regulatory Analyst II
Job details
- Location
- Richland County, South Carolina
- Work type
- Onsite
- Compensation
- $49,000 - $55,000/yr
- Posted
- 5 days ago
- Apply on
- governmentjobs.com
About this role
About the Department
Mission Statement:
The mission of the State of South Carolina Department of Insurance is to protect and serve the insurance consumers by promoting a fair, stable, and competitive insurance market through regulation, education, and advocacy. For more information about working at the SC Department of Insurance, please visit www.careers.sc.gov.
This position is located in the Consumer and External Affairs Division's Office of Consumer Services.
This role reports directly to the OCS Program Manager with direct supervision of a Supervising Analyst/Insurance Regulatory Analyst III. The Insurance Regulatory Analysts II in the Office of Consumer Services play an important role in ensuring the Department of Insurance is able to achieve its mission.
Specifically, the Insurance Regulatory Analyst:
•Reviews, investigates, and tracks written complaints & inquiries concerning a variety of insurance policies (this position is ideal for an analyst specializing in Property and Casualty (P&C) insurance issues, including auto, homeowners, personal lines, commercial, and workers' compensation insurance policies).
•Responds to consumer needs relating to P&C and Life, Accident & Health-LA&H products; provides market assistance by helping to identify hard-to-place insurance coverage within the insurance market.
•Assists multiple entities including State government agencies, as well as consumers following a catastrophic event.
•Provides training, assistance, and mentoring to other Department staff.
•Represents the Department at public outreach events and educational forums which may take place in the evenings & weekends, and may require occasional travel.
•Provides primary support to the Office of Consumer Services Administrative Staff, including Call Center/Switchboard operations, and Complaint Assignments & Distribution within the division.
Position Duties
A bachelor’s degree or at least three (3) years’ experience as a Licensed Insurance Producer or Insurance Customer Service Representative, servicing P&C and/or LA&H insurance products.
Minimum Qualifications
•Experience as a Licensed Producer or Insurance Customer Service Representative, servicing both P&C and LA&H products.
•Direct experience with flood insurance and catastrophe management.
•Knowledge of applicable state insurance laws, rules, regulations, & applicable federal laws.
•Knowledge of investigative techniques and principles and practices of the insurance industry, including underwriting and claims.
•Excellent written and verbal communication skills.
Other Qualifications
•Must have the ability to present clear, concise, and comprehensive written & oral reports.
•A writing sample will be required. Ability to analyze facts and reach sound conclusions.
•Ability to establish & maintain effective working relationships with the public, insurers, and industry representatives.
•Ability to respond professionally in all situations. Strong computer skills (ability to complete intermediate-level tasks in Access, Excel, Publisher, and other Microsoft Office and Adobe programs).
•Ability to exercise initiative and sound judgment. Must be able to multi-task, meet deadlines, and prioritize multiple projects. Expertise, knowledge, and experience or educational training in the programs, functions, and activities of the insurance industry in South Carolina.
Applicants indicating college credit or degree(s) on the application will be required to submit a sealed, certified copy of the transcript(s) prior to beginning employment. Failure to produce an official, certified transcript will result in any conditional offer of employment being rescinded.
Equal Opportunity Employer:
It is the policy of the South Carolina Department of Insurance to provide equal employment opportunities to all job applicants and employees and applicants without regard to their race, color, religion, national origin, sex (including, but not limited to, pregnancy, childbirth or related medical conditions and lactation), disability or age.
Veteran Preference Statement:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
The Department of Insurance offers an exceptional benefits package for FTE positions that includes:
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- State Retirement Plan (pension plan option) and Deferred Compensation Programs
- Employee Assistance Program
- Free counseling sessions for employees and household members
- Free legal counseling
- Free financial counseling
- Flexible Work Schedules
- Compressed work weeks
- Part-time telecommuting
- Flex-time
- Contingent upon completing required probationary period
- Free Gym Access
- Growth Opportunities
- Certifications/designation program allowing for salary increases and bonuses
- Infants at Work Program
- Employees eligible to bring their newborn/infant to the workplace
- Free Parking
Disaster Response:
This position is considered essential in the event of an emergency or major disaster. Incumbent is required to participate in emergency or major disaster response activities as outlined in the DOI Disaster Response Plan. During such times, the incumbent should regard himself/herself as being on 24-hour call and subject to duty when such an event occurs or is anticipated to occur.
Benefits
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Agency Information
EmployerState of South CarolinaAgency Department of Insurance Address 1201 Main Street, Suite 1000Columbia, South Carolina, 29201 Phone803-737-6160