Intern - Marketing and Communications

Z.A.ZEN Consulting (PTY) Ltd offers an internship focused on public transit communications and marketing. The intern will support content creation, social media management, internal communications, community outreach, and administrative activities while gaining exposure to executive-level strategy and public agency operations.

What you'll do:

• Develop compelling stories that highlight HVT's services, community impact, and staff for use across digital and print channels
• Assist in creating graphics, infographics, and visual content using tools such as Canva, Adobe Creative Suite, or similar platforms
• Assist in managing HVT's social media presence across platforms (Facebook, Instagram, X/Twitter, LinkedIn, etc.)
• Draft and schedule social media content that is engaging and on-brand
• Monitor social media channels for comments, questions, and community engagement; flag items requiring follow-up
• Track basic social media metrics and contribute to monthly performance reports
• Support HVT's participation in community events, public meetings, and outreach initiatives by helping prepare materials, staffing tables, and attending events
• Help maintain and update HVT's community partnership contact lists and outreach databases
• Assist with internal communications including staff announcements and newsletters
• Maintain organized digital files for communications assets, media contacts, and campaign materials

What they're looking for:

• Currently enrolled as a college junior or senior (minimum 60 credit hours completed) at an accredited college or university
• Pursuing a degree in Communications, Marketing, Public Relations, Journalism, Advertising, or a closely related field
• Strong written communication skills with the ability to write clearly, concisely, and engagingly for a variety of audiences and platforms
• Familiarity with major social media platforms and a basic understanding of digital content best practices
• Ability to manage multiple tasks, meet deadlines, and work both independently and collaboratively
• Professional demeanor and strong interpersonal skills; comfortable engaging with the public and District leadership
• Experience with graphic design tools such as Canva, Adobe Photoshop, or Illustrator
• Prior experience with social media management, content creation, or communications in a professional or campus setting
• Photography or basic video production skills are a plus
• Familiarity with public transit, local government, or nonprofit communications, or desire to learn

Benefits:

• Real-world experience reporting to an Executive Director at a public transit agency.
• A professional portfolio of published content, campaigns, and communications materials.
• Mentorship and professional development guidance from HVT leadership.
• Exposure to public agency operations, community relations, and executive communications.
• The opportunity to make a visible impact in the community you serve.
• HVT is happy to support students seeking academic credit for this internship, including coordinating formal agreements or supervisor evaluations with the student's institution.