Intern, Marketing & Customer Engagement

Orange County Transportation Authority (OCTA) is a public transportation agency seeking a College Intern to support its Marketing and Customer Engagement team. The role assists with community outreach, event coordination, content development, website updates, digital campaigns, and marketing analysis to promote OCTA services and engage the public.

What you'll do:

• Support OCTA’s community outreach efforts by representing the agency at events and assisting with related promotional activities
• Provide general event and program support, including preparation of materials and post-activity documentation
• Help maintain marketing resources and materials to ensure readiness for public engagement activities
• Assist with updating and maintaining content on OCTA’s website and supports digital campaigns
• Research and analyze marketing initiatives to help evaluate performance and provide recommendations
• Contribute ideas for marketing content and assists with creative production projects
• Provide occasional support for social media and other promotional efforts as needed

What they're looking for:

• Currently enrolled full-time college student (Freshman, Sophomore, Junior, or Senior) at an accredited two- or four-year college or university
• Pursuing an undergraduate or graduate degree in Marketing, Communications, Public Relations, Advertising, Business Administration, or a related field
• Minimum cumulative GPA of 2.5 or higher
• Strong written and verbal communication skills with attention to detail and creativity
• Experience or interest in community outreach, event coordination, or public engagement
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with Canva or similar design tools preferred
• Familiarity with website content updates, social media platforms, or digital marketing concepts is a plus
• Ability to research and analyze marketing initiatives and contribute ideas for improvement
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines
• Professional, team-oriented mindset with a proactive approach to supporting events and campaigns
• Bilingual in Spanish preferred

Benefits:

• Year-round paid student/intern program
• Real world work experience on meaningful projects under the guidance of a transportation professional
• Work with a mentor and benefit from career counseling
• Gain hands-on experience in both community outreach and digital marketing
• Represent OCTA at events and engage directly with the public
• Work on meaningful campaigns that promote transportation access and awareness
• Develop skills in content creation, event coordination, and marketing analysis
• Collaborate with experienced marketing professionals in a dynamic environment
• Build your professional network through mentorship and cross-functional teamwork
• This position is not eligible for employee benefits