Intern - Operations Business Analyst Intern

The Hanover Insurance Group is an insurance company offering college students a 10-week summer internship program with mentorship, development workshops, and cross-functional projects. The Risk Solutions Operations Business Analyst Intern will analyze insurance data, support reporting and dashboards, identify process improvements, develop trend analyses, and present project outcomes to management.

What you'll do:

• Analyze insurance data (claims, policies, customer feedback) to identify patterns and opportunities
• Support the development of dashboards and reports using tools like Excel, Power BI, or Tableau
• Participate in process improvement initiatives by mapping workflows and identifying inefficiencies
• Develop account loss trend analysis
• Ability to analyze and problem-solve
• Assist with the research and development of draft Risk Solutions support resources and reports
• Assisting Operations team with assigned projects
• Complete Capstone project and presentation to senior management on a relevant Risk Solutions topic
• Create and present a final presentation for management and leadership at the close of the internship program highlighting the work you accomplished throughout the internship

What they're looking for:

• Currently enrolled in a Bachelors or advanced degree program
• Ability to commit to a full time 10-week internship program
• Ability to work in the U.S. without requiring sponsorship now or in the future
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Excel; familiarity with SQL, Power BI, or Tableau is a plus
• Strong interpersonal, verbal, and written communication skills
• Preferred Degrees: Business Administration, Economics, Data Analytics, Information Systems or related fields
• Cumulative GPA of 3.0 or higher preferred

Benefits:

• Supported and mentored by a community of exceptional talent, including leaders, managers, subject matter experts, and recent graduates
• Participate in a cross-functional team-building project focused on corporate philanthropy
• Attend weekly development workshops with intern peers
• Engagement and social activities with other interns
• Annual bonus, which could take the form of a general bonus, sales incentive, or short-term incentive
• Long-term incentive awards
• Spot recognition awards