Internal Systems Business Analyst and Product Owner

Clark Food Service Equipment is seeking a Junior Internal Systems Business Analyst and Product Owner to bridge internal users and the development team. The role focuses on enhancing a critical internal application, managing its work backlog, gathering requirements, coordinating stakeholders, and ensuring software changes meet quality and acceptance criteria.

What you'll do:

• Collaborate with business users and development teams
• Create and manage the backlog of work tickets for our primary internal software system
• Participate in agile activities – including sprint planning, daily stand-ups, and retrospectives
• Lead requirement-gathering sessions and stakeholder meetings
• Develop and facilitate alternative workflow solutions
• Manage change requests for internal development teams
• Serve as the primary point of contact for user issues or requests with the software
• Work with the development team to ensure quality and adherence to acceptance criteria
• Other supplemental projects assigned by management
• Work is performed while sitting/standing and interfacing with a personal computer
• Requires the ability to communicate effectively using speech, vision, and hearing
• Requires the regular use of hands for simple grasping and fine manipulations

What they're looking for:

• This role does not require a degree
• Experience in product management or software development preferred
• Experience with PowerBI is a plus but not expected
• Effective Communicator – both written and verbal
• Problem-solver who is willing to think outside the box and question the status quo
• Ability to work independently
• Strong organizational and analytical skills
• Ability to manage multiple priorities in a fast-paced environment
• Flexibility in working with many different types of teams