IT Analyst III - Senior Applications Developer (ServiceNow, Full Stack, AI-Assist)

The State of Utah Division of Technology Services provides technology services to the Department of Corrections and the Board of Pardons and Parole. This senior applications developer will build and maintain mission-critical applications across ServiceNow, Full Stack Java, and AI-assisted development environments while supporting modernization, integrations, testing, security, and Agile delivery.

What you'll do:

• Participating in planning sessions, reporting on development activities, and working effectively with a cross-functional team (including analysts, testers, and project managers)
• Fulfilling developer duties on product epics and stories, following Software Development Methodology (SDM) processes, and managing tasks within an Agile framework
• Contributing to the evolution of AI concepts and tools within the team, including transitioning to AI Multi-Agent Orchestration (using a "design > code > verify" model) and performing code reviews focused on verifying AI-generated output
• Providing time estimates, maintaining documentation in tracking software, and ensuring work meets specified standards and deadlines
• Adherence to the Software Development Methodology (SDM) and consistent use of tracking software to document activities, coordinate issues, and ensure project transparency
• Ensuring deliverables meet strict security, data, and functional standards through manual and AI-assisted coding, thorough pre-testing, and effective collaboration with the testing team to minimize product failure thresholds
• Managing diverse technical assignments, including system functionalities, algorithmic calculations, database connections, API web services, security protocols, configuration management, and ongoing technical maintenance
• Performing all development and maintenance duties proficiently across three primary frameworks: ServiceNow (Low Code), Full Stack JAVA, and AI-conducted or orchestrated development tools
• Serving as the principal resource for developing administrative and ancillary software products in a Low Code environment
• Maintaining and enhancing mission-critical operational systems as a secondary focus
• Leveraging AI tools for coding and helping the unit evolve its AI multi-agent orchestration models

What they're looking for:

• Formal ServiceNow Now Low Code Platform Certifications including:
• Certified ServiceNow Application Developer (CAD) (required)
• Certified ServiceNow System Administrator (CSA)
• Advanced skills and expert level experience in the ServiceNow Now development platform and related environments
• Skills for development for ServiceNow applications to be accessible on mobile devices
• Skills for development methods and approaches to ServiceNow application security
• Full Stack JAVA-based skills and direct experience employed as a web programmer developing and maintaining computer software applications and programs using Web languages, tools and technologies, including: Java 11 & 21, Spring / Spring Boot 2.6 and 3, Spring JDBC HTML, CSS3, SASS, Angular, PWAs, JPA, JavaScript / TypeScript, REST APIs and distributed architecture patterns
• Useful skills and technologies for maintenance of older applications: Java 8, Struts (1 & 2), Hibernate 3 / JPA, jQuery, jQuery DataTables 1.8-1.12, Subversion, Ant
• Experience with Informix database, PostgreSQL database, other SQL databases, Business Intelligence tools and applications
• Skills for development for Full Stack applications to be accessible on mobile devices
• Skills for development methods and approaches to Full Stack application security
• AI skills, competence and experience in one or more AI development tool sets (e.g., Claude, Gemini, GitHub CoPilot, others)

Benefits:

• Hybrid work arrangement
• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.