IT Business Analyst 1

State of Alaska is recruiting for an IT Business Analyst 1 in the Division of Juvenile Justice. The role involves coordinating the design and management of applications, providing training and support to staff, and ensuring data quality and adherence to policies.

What you'll do:

• Coordinates the design, updating, enhancing, testing and training of DJJ staff on all DJJ applications
• Works closely with the Data Processing Manager, user community, software vendor, JOMIS advisory Group and DJJ management as the subject matter expert for JOMIS and Incident Tracker applications
• Coordinates and manages the JOMIS Advisory Group membership, sets meeting agendas, records minutes of the meetings, manages enhancements and tracks the budget
• Coordinates communication via email, telephone, in person computer meetings, and written guidance to the DJJ application user community for issues related to system administration, data quality and accuracy, standardization, and adherence to division policies and procedures
• Provides application information administrative assistance to the Data Processing Manager and Data Team
• Manages the creation and updating of all user accounts and access privileges for DJJ applications and coordinates access for our justice partners in addition to DJJ personnel
• Manages and responds to JOMIS Help Desk requests

What they're looking for:

• Any combination of education and/or experience that provides the applicant with competencies in Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary
• Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
• Requirements Analysis: Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches
• Stakeholder Management: Knowledge of the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort; including those actively involved, those who exert influence over the process and its results, and those who have a vested interest in the outcome (positive or negative)
• Technology Awareness: Knowledge of developments and new applications of information technology (hardware, software, telecommunications), emerging technologies and their applications to business processes, and applications and implementation of information systems to meet organizational requirements
• Equivalent to those typically gained by: Training in information technology, business analytics, business information systems, operations management, or similar field and experience diagnosing, troubleshooting, or maintaining IT systems, or assisting in transitions to new technology
• Attention to Detail: Is thorough when performing work and conscientious about attending to detail
• Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement
• Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods

Benefits:

• Health insurance, which includes employer contributions toward medical/vision/dental
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
• Optional insurance benefits: Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents)
• Optional insurance benefits: Group-based insurance premiums for Long-term and short-term disability
• Optional insurance benefits: Group-based insurance premiums for Accidental Death and Dismemberment
• Optional insurance benefits: Group-based insurance premiums for Long-term care (self and eligible family members)
• Optional insurance benefits: Group-based insurance premiums for Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)