IT Business Analyst (HCA/ITD #10110867)

$36.43 - $54.65 Hourly

$75,775 - $113,663 Annually

This position is a Pay Band C10

Interviews are anticipated to be conducted within two weeks of closing date.

This posting may be used to fill multiple vacancies.

The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

The Information Technology Division (ITD) provides timely and cost-effective information technology services to the department, its programs, divisions, and offices. This support enables the department to fulfill the mission of the Health Care Authority (HCA) in an efficient and responsive manner, and ensures the HCA gains full benefit from its current and future investments in technology.

The IT Business Analyst will:

• Provide project analytical work including business analysis, technical analysis, and data analysis within the Health Care Authority (HCA);
• Provide technical support to projects and systems;
• Perform research and assist with product/project systems support administration;
• Bring the technical skill in one or more of the following areas: applications, data, requirements, documentation, and support;
• Possess strong interpersonal, strategic thinking, and communication skills and;
• Assist in defining, documenting, maintaining and governing IT architecture (systems, software and data) for customers across HCA.

The IT Business Analyst is responsible for:

• The facilitation of Joint Application Design (JADs) or Joint Application Requirement (JARs);
• Assisting with the management and oversight of deliverables produced from vendors;
• Aligning system requirements with business needs;
• Gathering research and provide evaluation and analysis on different areas within the project;
• Researching, reviewing and making recommendations on adoption of ongoing/new projects, technologies, opportunities for enhancing business or IT process, software, and/or hardware;
• Developing reports and presentations on information gathered for executive review and feedback;
• Performing detailed analysis;
• Assisting with the application management of requirements management tool;
• Identifying patterns to help meet the business needs;
• Performing root cause analyses to solve system level issues.

• Health Care Authority (HCA) and other State Agencies.

The Ideal Candidate will have experience:

• In both areas of information technology and business administration;
• Producing work based off research;
• Documenting, analyzing, and presenting opportunities which would facilitate discussion;
• Being detail-oriented, highly innovative, motivated and very flexible;
• Contributing to team meetings, sharing ideas and experiences when trying to resolve a problem.

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Agency Contact Information: Theresa Romero, (505) 394-2977. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.