Westernalliancebank
Phoenix or Dallas
IT Manager III - Contact Center Technology & Operations
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Apply to IT Manager III - Contact Center Technology & Operations at WesternalliancebankJob details
- Location
- Phoenix or Dallas
- Work type
- Onsite
- Posted
- Jul 21, 2026
- Apply on
- westernalliancebank.wd5.myworkdayjobs.com
About this role
7+ years IT experience, bachelor\u0002s degree required, prior leadership in contact center/engineering delivery, expertise with Genesys Cloud, Azure DevOps, terraform, Dynamics365 CRM and ServiceNow, Agile/Scrum, strong communication and analytical skills.
What you'll do at Westernalliancebank:
- managing teams
- delivering projects
- optimizing systems
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