IT STATEWIDE ASSOCIATE ENGINEER 1-4 (DCO/OTS)

About the Department

The Division of Administration/Office of Technology Services has a vacancy.  This position is located in the Data Center Operations Section. Req. 221757

The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff. 

Join a dynamic team at the forefront of Louisiana’s enterprise technology infrastructure! As an IT Statewide Associate Engineer, you'll play a vital role in supporting and optimizing critical mainframe and midrange systems that power state government operations. From troubleshooting complex technical issues and implementing innovative solutions to enhancing cybersecurity and disaster recovery strategies, you'll collaborate with skilled professionals to keep essential services running smoothly. If you're passionate about technology, problem-solving, and continuous learning, this is an exciting opportunity to grow your career while making a statewide impact.

The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

• Overseeing the state’s capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Position Duties

Two years of experience in information technology; OR

Six years of full-time work experience in any field; OR

An associate's degree in information technology; OR

A bachelor’s degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any area. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any area.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

NOTE:

Any college hours or degree must be from an accredited college or university.

Minimum Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Other Qualifications

Job Duties:

• Serves as an intermediate level resource in the installation, configuration, administration and maintenance of {operating/database/storage/mainframe and midrange UNIX/information security} systems and related products for multiple agencies supported by the {DCO MAINFRAME SECTION} section within OTS Data Center Operations.

• Provides technical assistance and guidance to lower-level team members.

• Assists with the design, development, and installation of in-house software packages or modifications to vendor packages by designing work plans and specifications. Customizes and modifies software, as needed, to support critical business needs. Consults regularly with vendors concerning hardware and software problems, product enhancement and performance related issues.

• Coordinates with end-users, peers from other DCO teams and OTS verticals, contractors and consultants. Provides documentation, instruction, problem analysis and education pertaining to general and moderately complex subject matter areas of mainframe and midrange systems.

• Works with fellow team members and the Manager to develop strategies for business continuity and disaster recovery within area of responsibility.

• Fellows and promotes best practices for Information Security and IT Service Management. Helps coordinate audit response and ensures compliance with IT directives and mandates within area of responsibility.

• Provides Tier 2 and 3 problem determination and resolution for incidents reported by the user community for various departments utilizing mainframe and midrange environments. Follows up with users as needed to provide status updates and communicate outcomes.

• Responsible for keeping abreast of new developments and products in the industry as related to area of responsibility. Evaluates, recommends and works with fellow team members to implement new products and services.

• Participates in independent and formal training activities, conferences and professional development seminars to maintain and advance proficiency within area of responsibility.

• Designs, implements and maintains reports, scripts and programs to aid in the daily administration and management of systems that fall within area of responsibility.

• Performs all other duties as assigned.

Position-Specific Details:

Appointment Type: This vacancy will be filled by a new hire or by promotion of a current permanent status classified employee.  

Career Progression: This position may be filled as an IT Statewide Associate Engineer 1, 2,3 or 4, depending on the level of experience of the selected applicant.

Louisiana is a "State as a Model Employer" for People with Disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.

Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions, including promotions, demotions, details, reassignments, and transfers.  Also, prospective employees may be subject to pre-employment drug testing.  New hires will be subject to employment eligibility verification via the federal government's E-Verify system.


For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
Email: [email protected]

Benefits

Supplemental Questions

Required Question

Agency Information

EmployerState of LouisianaAddress 1201 N 3rd St

Baton Rouge, Louisiana, 70802 Phone(866) 783-5462
Website http://agency.governmentjobs.com/louisiana/default.cfm