IT Statewide Infosec Analyst 1, 2 (Information Security Analyst, 50699387, InfoSec)

The State of Louisiana provides technology services and administrative support across state government agencies. The IT Statewide Infosec Analyst monitors, investigates, and responds to cybersecurity threats, coordinates incident remediation, analyzes network and identity activity, and supports proxy operations across the enterprise.

What you'll do:

• Monitor, triage, and investigate real-time security alerts generated through Palo Alto Networks Cortex XSIAM and CrowdStrike Falcon Complete platforms
• Validate high-priority threat notifications, evaluate context, and execute initial containment protocols in accordance with enterprise incident response playbooks
• Coordinate remediation workflows with the CrowdStrike Falcon Complete managed service team and relevant OTS technical verticals
• Document investigation findings, root cause analyses, and response actions taken within the centralized security incident log
• Assist in tuning detection logic, correlation rules, and automated response playbooks within Cortex XSIAM to reduce false positives
• Monitor and manage the ServiceNow ticketing queue for proxy-related issues, access requests, and categorized URL reclassification tickets
• Troubleshoot and resolve web filtering issues, SSL/TLS decryption exceptions, and secure web gateway (SWG) connection anomalies for enterprise users
• Analyze user traffic patterns against acceptable use policies to identify policy violations, unauthorized application usage, or potential evasion attempts
• Maintain operational documentation and standard operating procedures (SOPs) for enterprise proxy management and ticket workflows
• Investigate suspicious internal and perimeter network traffic, protocol anomalies, and anomalous host behaviors using network telemetry and log sources
• Perform proactive threat hunting using threat intelligence indicators (IoCs) and behavioral analytics to identify potential adversary activity (TTPs)
• Correlate disparate log sources (firewall, DNS, VPN, authentication, and endpoint logs) to reconstruct attack timelines and assess scope of impact

What they're looking for:

• Four years of experience in information technology; OR
• Six years of full-time work experience in any field plus two years of experience in information technology; OR
• An associate's degree in information technology plus two years of experience in information technology; OR
• A bachelor's degree plus two years of experience in information technology; OR
• A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus one year of experience in information technology; OR
• A master's degree plus one year of experience in information technology
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field
• The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field
• A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles

Benefits:

• Insurance Coverage
• Up to six weeks paid parental leave
• Paid holidays: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, and Christmas Day
• Additional holidays may be proclaimed by the Governor
• Sick and annual leave, which can be accumulated and saved for future use; accrual rate increases with years of service
• Eligibility to participate in various state retirement systems based on the type of appointment and agency
• Access to a great professional development program