IT Supervisor

About the Department

We’re looking for an IT Supervisor to bring professionalism and energy to our Mobile Communications Services team. Our dedicated group is focused on the creation, design, and development of faster, more efficient telecommunications and data systems. The IT Supervisor will oversee operations, guide technical teams, and drive innovation to ensure seamless communication support for our agency and its partners.

If you’re a strategic leader with a passion for technology and a drive to deliver exceptional service, this is your opportunity to make a meaningful impact.

Position Duties

Six years of experience in information technology; OR

Six years of full-time work experience in any field plus four years of experience in information technology; OR

An associate's degree in information technology plus four years of experience in information technology; OR

A bachelor’s degree plus four years of experience in information technology; OR

A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology; OR

A master’s degree plus three years of experience in information technology.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Minimum Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Other Qualifications

Job Duties:

The incumbent in this position provides technical expertise and functional supervision to lower-level personnel and vendors during system enhancements, upgrades, and infrastructure expansions. The incumbent for this position carries an expert management level used for directing, supporting, maintaining mission-critical statewide network communications systems along with mobile data, wireless data, voice communication, satellite peripherals devices, computer network, and PC systems/network performance, statewide telecommunications, RF, and network infrastructures.

• Supervise and direct personnel on administrative and departmental standards and operational procedures. This involves training of personnel on mobile data, wireless communication technologies, LAN/WAN, cloud storage, and technical support decisions.
• Oversees the monitoring and maintenance of the critical wide-area network communications systems, along with wireless data, voice, and movie data communications. Oversees the installation, maintenance, and modification of hardware and software for operating systems, communications networks, and cloud database management systems.
• Approves quotes, statement of works, and recommends vendors based on criteria that will be most cost-effective for the state. Evaluates the budgets and best determines the appropriation of funds to meet the goals and objectives of the department.
• Attend and schedule extensive training on networking, wireless communications, electronic, mechanical, electrical, and other applications.

Appointment Type:  This position is open to current permanent employees of the DPS-Office of State Police.

Career Progression:  This position does not participate in a Career Progression Group.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.   

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.  

To apply for this vacancy, click on the “Apply” link and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education).  Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For more information, please contact:

Attn: Human Resources/Genae' Flowers

P.O. Box 66614

Baton Rouge, LA  70896

Fax: 225-925-3970

Benefits

Supplemental Questions

Required Question

Agency Information