Normal, Illinois
IT Support Team Supervisor
Job details
- Location
- Normal, Illinois
- Work type
- Onsite
- Compensation
- $79,700 - $99,600/yr
- Posted
- Sep 4, 2026
- Apply on
- us-careers-rivian.icims.com
About this role
Bachelor's degree or equivalent; 5+ years IT support/EUC and 2+ years supervisory experience; proficiency with Active Directory, Microsoft Entra ID, Intune, Jamf, ServiceNow, Windows 11, macOS, Slack, Zoom, Gemini, Claude, Claude Code; ITIL v4 and CompTIA preferred.
What you'll do at Rivian:
- coaching team
- managing escalations
- overseeing service quality
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