IT Technical Coordinator

Kelly, in partnership with Johnson & Johnson, is hiring an IT Technical Coordinator

Description: 

The IT Technical Coordinator provides project coordination and operational support for site IT activities, serving as a backup to the IT Site Leader. This role helps coordinate IT projects, infrastructure activities, operational support, vendors, documentation, and cross-functional dependencies to ensure technology initiatives are executed effectively.
The ideal candidate combines strong project coordination skills with practical IT knowledge and is comfortable working across multiple projects, technical teams, vendors, and business stakeholders.

Key Responsibilities include, but are not limited to: 

Project & Technical Coordination:

•    Coordinate multiple IT projects and site technology initiatives from planning through implementation.
•    Maintain project schedules, milestones, action items, dependencies, risks, and issues.
•    Facilitate project and technical meetings and ensure actions are documented, assigned, and followed through to completion.
•    Coordinate technical activities across infrastructure, networking, applications, cybersecurity, manufacturing technology, and support teams.
•    Assist the IT Site Leader with project execution and base-business activities.

Site IT Operations:

•    Assist in support coordination of day-to-day site IT activities and technology-related issues.
•    Work with technical support teams to drive issues toward resolution and communicate status to stakeholders.
•    Coordinate planned IT maintenance, upgrades, deployments, and infrastructure activities.
•    Assist with technology lifecycle, remediation, and modernization initiatives.

Stakeholder & Vendor Management:

•    Serve as a coordination point between site IT, business stakeholders, technical teams, engineering, automation, facilities, and external vendors.
•    Coordinate vendor activities, deliverables, schedules, and site access requirements.
•    Escalate risks, resource constraints, and unresolved issues to the appropriate stakeholders.

Documentation & Reporting:

•    Maintain project plans,  meeting minutes, action trackers, status reports, and technical documentation.
•    Prepare concise project and operational status updates for IT leadership and stakeholders.
•    Maintain organized project documentation in approved collaboration platforms.
•    Track commitments and ensure appropriate follow-up and closure.

Required Skills and Experience: 

•    3-5 years of experience in IT project coordination, technical coordination, or IT project management.
•    Experience in IT project coordination, technical coordination, or IT project management.
•    Working knowledge of enterprise IT infrastructure, applications, networks, servers, cybersecurity, and end-user technology.
•    Strong organizational skills with the ability to manage several concurrent activities and priorities.
•    Strong written and verbal communication skills.
•    Demonstrated ability to coordinate cross-functional technical teams and external vendors.
•    Strong problem-solving, issue-management, and follow-through capabilities.
•    Proficiency with Microsoft 365 tools such as Teams, Excel, PowerPoint, SharePoint, and Outlook.
•    Ability to communicate technical information clearly to both technical and nontechnical stakeholders.

Preferred Skills and Experience: 

•    Experience supporting manufacturing, laboratory, or regulated environments.
•    Familiarity with manufacturing IT/OT, MES, laboratory systems, automation, infrastructure, or site technology.
•    Experience working with geographically distributed technical teams.
•    Project management methodology experience or certification such as PMP, CAPM, Agile, or equivalent experience.
•    Experience coordinating infrastructure upgrades, application deployments, remediation activities, or technology lifecycle projects.

Key Competencies:

•    Project coordination
•    Technical aptitude
•    Organization and prioritization
•    Stakeholder management
•    Vendor coordination
•    Communication
•    Problem solving
•    Risk and issue management
•    Documentation and reporting
•    Ownership and follow-through