Junior Business Analyst

CGI is seeking an enthusiastic, junior business analyst to join a high performing Agile team in designing and building services based web applications for a large government agency. The role involves collaborating with Agile teams, analyzing business requirements, and driving impactful solutions.

What you'll do:

• Effectively and respectfully communicate with team members, customers, partners, and management both in person as well as over the phone with a willingness to be on camera
• Work with customers to build organizational knowledge and understand the software ecosystem to drive quality business solutions
• Participate in the full SDLC on the Agile scrum team in various roles
• Participate in requirements and design discussions translating business needs into detailed, actionable requirements documentation and user interface designs for new capabilities and enhancements
• Support various aspects of testing (e.g. generating test plans and test cases, executing test cases, and defect management) to ensure minimal production defects are realized
• Participate in user support by triaging help desk tickets, troubleshooting user issues, logging defects, and generating and delivering training/help resource materials
• Analyze data to determine business problems, trends, or opportunities for process improvements
• Participate in planning sessions to curate the development backlog and maintain project roadmaps
• Create and maintain deliverables such as SOPs, security assessments, monthly/quarterly analysis and reports, and agendas/meeting notes
• Ensure compliance to required standards and all necessary approvals have been obtained throughout the project lifecycle

What they're looking for:

• Excellent verbal and written communication skills
• Positive, can do attitude with a desire to contribute to team success
• Strong collaboration skills with both internal team members and external stakeholders
• Experience with performing functional analysis of emerging requirements
• Excellent communication skills
• Ability to work effectively within a team environment under tight timelines
• Ability to multi task and support multiple projects at once

Benefits:

• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well being programs
• A hybrid working model is acceptable.