Junior Business Analyst

Septodont is a global dental products, pharmaceutical development, and contract manufacturing company focused on improving patients’ health and well-being. The Junior Business Analyst will manage Salesforce data and analytics, support ERP process design and the transition from Microsoft Dynamics to SAP, document business processes, and partner with cross-functional teams on requirements, testing, training, and support.

What you'll do:

• Load, validate, and maintain customer data in Salesforce.com
• Manage recurring file uploads, perform data hygiene (deduplication, normalization), and ensure adherence to data governance and security standards
• Develop and deliver Salesforce reports and dashboards
• Build actionable analytics for Sales, Customer Success, and Operations; monitor data quality, completeness, and timeliness
• Design, document, and optimize ERP business processes
• Map current-state (Microsoft Dynamics) processes and define future-state (SAP) workflows, controls, and handoffs across Order-to-Cash, Procure-to-Pay, and Record-to-Report
• Participate in transitioning activities from Microsoft Dynamics to SAP
• Coordinate requirements, data migration rules, functional testing (SIT/UAT), cutover readiness, and post-go-live stabilization in partnership with IT and functional owners
• Create and maintain high-quality process and system documentation
• Produce SOPs, swimlane diagrams, data dictionaries, and change logs; ensure version control and accessibility in central repositories
• Partner with cross-functional teams to align technology with business goals
• Collaborate with Sales, Operations, Finance, and IT to translate business needs into clear requirements, user stories, and acceptance criteria

What they're looking for:

• * Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field
• * Data Management & Analysis: Ability to handle large datasets, ensure data integrity, and generate actionable insights using tools like Salesforce reports and Excel
• * ERP Systems Expertise: Familiarity with ERP platforms (Microsoft Dynamics and SAP), including process mapping, configuration understanding, and transition support
• * Business Process Documentation: Strong skills in creating clear, detailed process flows, SOPs, and technical documentation for cross-functional teams
• * Communication & Collaboration: Excellent verbal and written communication skills to work effectively with stakeholders across Sales, Operations, Finance, and IT
• * 2 years experience in sales, business, marketing or financial analysis is preferred
• * Coursework or certifications in Salesforce Administration, ERP systems (SAP, Microsoft Dynamics), or Business Process Management is preferred
• * Additional certifications such as Certified Business Analysis Professional (CBAP) or Salesforce Certified Administrator are a plus

Benefits:

• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.
• Bonus eligibility
• Professional development support