Junior Business Analyst

The Cadmus Group provides technology-empowered advisory and implementation services to various organizations. The Junior Business Analyst will conduct user research, gather business requirements, and support process improvement initiatives to drive operational efficiency.

What you'll do:

• Document current and future-state processes, identifying efficiency opportunities, and partnering with stakeholders to drive process optimization
• Conduct User Research to create end to end process documentation
• Facilitate stakeholder collaboration to identify operational pain points, process improvement opportunities and strategic objectives and turn them into cost effective scalable system transformations
• Identify, qualify, and document automation and digitization opportunities, including site level workflows and system handoffs
• Work with stakeholders to standardized processes
• Manage intake, prioritization, and onboarding of new functionality requests
• Ensure final designs meet business needs while minimizing complexity and cost
• Document Feature and Epic level Business Requirements and Acceptance Criteria for hand off to development teams using standardized Scaled Agile Methodologies
• Ensure all requirements are clearly mapped to business value, measurable outcomes and downstream workflow impacts
• Act as a gateway between business needs and system capabilities
• Document user stories in JIRA and also work on system documentation as part of the release development process

What they're looking for:

• BA/BS and 2-4 years of experience as a business analyst or similar roles
• Strong understanding of Software Development Life Cycle (SDLC) & Scaled Agile delivery across multiple development teams
• Strong Agile knowledge, technical writing skills, data-driven analysis, and proficiency with collaboration tools
• Proven experience in creating development-ready Epics / Features and associated acceptance criteria including non-functional requirements
• Expertise in AI and automation technologies to support future-state process mapping, solutioning, and optimization opportunities (Workflow orchestration, AI-assisted decision-making)
• Proficient in technical writing to support creation of business requirements, implementation strategies
• Experience facilitating meetings and mediating between cross-functional teams and stakeholders (in person and/or virtually)
• Skilled in stakeholder facilitation and communication to all levels of key stakeholders (Leadership to end users)
• Familiarity with AI, automation, and digital transformation initiatives supporting large scale, multi organization environments, with experience applying these capabilities to high volume mission critical business processes
• Proficiency in collaboration/documentation tools (Teams, SharePoint, Confluence, Word, Visio, Excel, PowerPoint etc.)
• Candidates must be eligible to work in the United States as a U.S Perm Resident or U.S. Citizen

Benefits:

• Outstanding health care and retirement benefits
• Medical
• Dental
• Vision
• Company paid disability and life insurance
• 401(k) program
• Paid time off (PTO)
• Paid holidays
• Voluntary time off (VTO)
• Tuition reimbursement