Junior Business Analyst/Project Coordinator - up to $80k (46338)

LRS Consulting Services is seeking an IT Business Analyst/Project Coordinator to support a client partner's IT Project Management Office in St. Louis, Missouri. The role focuses on process mapping, requirements gathering, business documentation, PMO administrative support, project coordination, and maintaining project artifacts in ServiceNow.

What you'll do:

• Develop process flow diagrams and workflow documentation to support project planning and business process improvement efforts
• Partner with Project Managers and business stakeholders to gather, document, and validate project requirements
• Create and maintain supporting documentation, including process maps, requirements documents, and meeting notes
• Identify opportunities for process improvement and support the design of updated workflows
• Translate business requirements into clear, actionable documentation for project teams
• Independently author Business Requirements Documents (BRDs) during the Project Discovery phase
• Assist Project Managers with the creation of Project Charters during Discovery
• Assist Project Managers with maintaining status trackers, WBS/task schedules, and RAID logs within ServiceNow
• Support weekly PMO status reporting by compiling updates and tracking submission compliance
• Coordinate and schedule project meetings, prepare agendas, and document meeting minutes
• Support the Project Change Request (PCR) process by preparing and tracking documentation
• Provide general administrative support to the PMO as needed

What they're looking for:

• Must have a minimum of 2 years of experience in a business analyst, project coordinator, or PMO support role
• Experience creating process flow diagrams and workflow documentation using tools such as Visio or Lucidchart
• Experience gathering and documenting business requirements for IT projects
• Comfortable working with both business and technical stakeholders
• Candidate must be able to effectively communicate in English (written & verbal)
• Familiarity with ServiceNow or similar PPM/ITSM tools a plus
• CAPM certification a plus