Junior Business Systems Analyst

RGP provides consulting, professional search, on-demand talent, and outsourced services to help organizations improve how work gets done. The company is seeking a Junior Business Systems Analyst to support business-critical accounting and financial applications, investigate issues, configure systems, assist with testing, and support financial close activities.

What you'll do:

• Investigate application issues and errors reported by Accounting, Finance, and Tax teams
• Review system queues, transactions, files, and data to identify the root cause of issues
• Troubleshoot missing data, incorrect product codes, blank files, failed uploads, reconciliation issues, and other processing errors
• Review accounting impacts and understand how debits, credits, and financial data should flow through the system
• Configure system parameters, mappings, rules, and other application settings
• Work closely with business users to gather information, validate expected results, and resolve issues
• Partner with IT and vendors when issues require escalation or technical fixes
• Support month-end, quarter-end, and year-end close activities
• Assist with testing, QA/UAT, defect investigation, and validation of system changes
• Maintain clear documentation of issues, findings, configuration changes, testing evidence, and resolutions
• Learn multiple applications through a structured rotation and become a subject-matter expert in assigned systems

What they're looking for:

• Accounting, Finance, or related educational/background experience
• Experience supporting, implementing, configuring, or testing business/financial systems
• Understanding of basic accounting concepts, including debits, credits, reconciliations, and financial data flows
• Strong analytical and troubleshooting skills
• Ability to investigate an issue and identify the underlying cause rather than immediately escalating it
• Comfortable working with data, files, interfaces, system configurations, and application workflows
• Strong written and verbal communication skills
• Excellent documentation skills and attention to detail
• Self-starter who takes initiative and is comfortable working with incomplete information
• Comfortable operating in the “gray,” asking the right questions, making reasonable assumptions, and validating them with the business
• Strong interpersonal skills and the ability to work effectively with Accounting, Finance, Tax, IT, and external vendors
• Experience with ERP, accounting, reconciliation, financial close, or other business applications is highly preferred

Benefits:

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Professional Development Program
• Paid Time Off
• Paid Sick Time (in geographies where legally required)