Junior Product Manager

CipherHealth is a software company focused on improving care coordination and outcomes for healthcare organizations through an AI-powered platform. The Junior Product Manager will own a product area from discovery through delivery and iteration, partnering with Engineering, Design, Sales, and Customer Success to prioritize, launch, and improve products. The role also involves using the agentic PM loop and participating in Product Council planning and roadmap alignment.

What you'll do:

• **Own a product area.** Define the vision, strategy, and roadmap for your domain, aligned to company goals and customer needs
• **Drive discovery.** Run continuous customer discovery, user research, and data-informed analysis to identify the right problems to solve
• **Define and prioritize.** Write clear PRDs, user stories, and acceptance criteria; maintain a well-groomed, prioritized backlog
• **Ship and iterate.** Partner with Engineering and Design to deliver on a healthy cadence; measure outcomes and iterate based on results
• **Go to market.** Work with Marketing, Sales, and CS on positioning, launch, and adoption for your area
• **Communicate clearly.** Keep stakeholders informed on priorities, trade-offs, and progress
• Summarize support tickets and identify recurring themes
• Cluster feature requests across channels
• Watch competitors and flag meaningful moves
• Analyze churn and surface root causes
• Identify customer pain themes from unstructured feedback
• Summarize sales calls and Gong recordings

What they're looking for:

• 0-2 years in product management with a track record of shipping products in B2B SaaS or a comparable environment
• Comfortable with discovery, prioritization frameworks, roadmapping, PRD writing, and defining success metrics
• You ground decisions in customer insight and quantitative signals, not gut feel alone
• You're excited to work alongside AI agents, not threatened by them—you know where automation helps and where human judgment is essential
• You build trust with Engineering, Design, Sales, and CS and run effective planning sessions with them
• You write and present crisply; stakeholders always know what you're building, why, and what's next
• You take responsibility for outcomes in your area, not just output

Benefits:

• Generous company funding of health, vision, and dental plans
• HSA/FSA plans
• Short- and Long-Term Disability
• Life and Personal Accident Insurance
• $40 monthly wellness stipend for wellness, fitness, and wellbeing purchases
• Employee Assistance Program (EAP)
• Adoption Assistance
• 401(k) at three months of employment, with a match upon enrollment
• Discretionary PTO and 13 paid holidays
• Competitive paid parental leave and flexible return-to-work policy