Lead Business Analyst

Job Description and Duties

• Act as the expert level lead in DDI activities, leading cross-divisional, cross-departmental initiatives, working collaboratively to facilitate, plan, analyze, test and implement changes and new functionalities.

• Use best practices, quality measures, and strategic approaches to DDI including strategic analysis and decision-making rationale with alternative options that reduce risk and impact.

• Develop and implement quality control checklists, thoroughly documenting end-to-end business processes accurately representing each stakeholder’s interests and outputs.

• Develop testing approaches that mitigate risk and improve quality control.

• Establish internal controls for post implementation monitoring and continuous improvement.

• Lead requirements gathering and user story documentation, including detailed requirements and user acceptance criteria.

• Transition user stories to the technical teams providing functional details and technical considerations, supporting technical team’s understanding of the business process needs.

• Conduct functional and quality assurance testing.

• Facilitate and lead user acceptance testing.

• Plan cutover approaches and tasks that mitigate impacts to Production processes and operations.

• Effectively utilize Information Technology Service Management systems, UC4, and Phire to conduct daily monitoring of Production incidents, batch processing and change control management activities.

• Develop and maintain documentation for Production interfaces and configurations in the required formats and obtain sign offs by appropriate functional or technical subject matter experts.

• Test system configurations to match designs and requirements.

• Collaborate with all stakeholders and SCO FI$Cal team members to design effective business processes that meet operational needs and confirm stakeholder impacts such as triggers, timeliness of the process, validations, approval requirements, and expected outputs and control mechanisms.

• Effectively use Microsoft Office – Teams, Excel, Word, Outlook and Visio.

• Review, identify, and recommend system or procedural updates to protect the integrity of the FI$Cal system.

• Develop accurate communications that report risks and other findings to the FI$Cal system for SCO management.

• Develop the skills and experience to apply best practices to documentation and communications.

• Support the production of materials and communications for staff to assure quality in standards documentation and in the operations and monitoring of the FI$Cal system.

• Travel between locations to meet with various SCO and other stakeholder groups as required.

You will find additional information about the job in the Duty Statement.

Working Conditions

*A Training & Development Assignment will be considered.*

This position is located at The Park, a quaint and historical campus environment two blocks from McKinley Park, in the heart of residential East Sacramento. Easily accessible from US 50 and I-80, The Park offers free parking, quick walks to local restaurant favorites, and countless lunchtime strolling opportunities through the quiet East Sacramento neighborhood.

This position is eligible for hybrid telework under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies. Applicants must reside within California at the time of appointment.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Minimum Requirements

• INFORMATION TECHNOLOGY SPECIALIST II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Department Information

Special Requirements

Application Instructions

• FI$Cal system or PeopleSoft experience with an emphasis in Accounts Payable or Accounts Receivable
• State accounting experience.
• Excellent communication, collaboration and facilitation skills.
• Strong analytical and information gathering skills.
• Excellent attendance and dependability.
• Sound organizational skills and a commitment to quality customer service.
• Flexibility in response to changing priorities and workload.
• Tact, good judgement, effective communication skills and a positive attitude.

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.