LKS Residency Scheduler

Job Description

Job Summary:

The scheduler for the UCSF Family and Community Medicine Residency- Lakeshore and SF VA track is responsible for developing, managing, and maintaining schedules for residents across all clinical training sites and rotations. This role requires close collaboration with residency program leadership, faculty, and site coordinators to ensure scheduling compliance with ACGME requirements while supporting resident education and wellbeing.

Department Overview:

The Department of Family & Community Medicine (DFCM) is engaged in research, teaching, training, service and clinical activities located at seven primary UCSF and leased sites in San Francisco (Parnassus, ZSFG - Buildings 80, 90, 20 and the Main Hospital, Mission Center Building, Laurel Heights, Mission Hall, Lakeshore, ) as well as the Osher center, Women’s Health and the UCSF Primary Care Practices at China Basin and Laurel Village and at various local community, national and international research/service/education training and clinical sites. In addition to the Department’s original Family Medicine Residency Program located at ZSFG, the Department has a new residency track at UCSF Health Lakeshore and San Francisco VA as well as affiliated residency programs in Fresno, Salinas, Santa Rosa, Kaiser Vallejo, Santa Rosa, San Jose, and Contra Costa Health Systems. Authority and accountability for the Department reside with the Department Chair who delegates authority to Vice Chairs, the Executive Council, Directors and Chiefs of Service and their Administrators and the Department Associate Chair of Administration and Finance.

The mission of the Department of Family and Community Medicine (DFCM) is to educate students and residents in family medicine with an emphasis on meeting the needs of the economically disadvantages and the medically underserved, to advance knowledge in family and community medicine; and to develop methods of primary care that are effective, efficient, and accessible to all people. DFCM is nationally recognized for our pioneering research programs in primary care and community health.

Qualifications

Required Qualifications: - Bachelor's degree in related area and / or equivalent experience / training - Minimum 3 years of related experience - Thorough knowledge of administrative analysis and operations research. Demonstrated ability to develop and implement processes and systems. Thorough knowledge of the administrative and operational implications in a program. - Demonstrated experience and documented excellence in oral and written communications skills; includes active listening and critical thinking. - Strong interpersonal skills. Actively cooperates and supports the work of others. Ability to work productively with anyone regardless of background. - Empathetic and aware of impact on others. Strong problem solving skills to assist learners and resolve issues. - Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to complete work and meet established deadlines in an accurate and timely manner, and to manage short and competing deadlines. Preferred Qualifications: - Demonstrated proficiency in team- and/or relationship-building, engagement, change management, conflict mediation / management, and/or related areas. - Thorough knowledge of relevant policies and regulatory requirements. Solid knowledge of health professions education program requirements. Thorough knowledge of health professions education industry. - Thorough knowledge of educational software and platforms. Demonstrated ability to analyze and seek solutions to enhance the user experience. - Experience in an academic and/or healthcare setting