Madame Tussauds Studio Artist

What You'll Do:

✨ Maintain Madame Tussauds’ world-famous wax figures to exceptional quality standards through routine maintenance, restoration, touch-ups, and repairs.

🛠️ Perform wax and fiberglass repairs, painting, hair styling, and costume maintenance to ensure figures remain lifelike, realistic, and guest-ready.

🎨 Install and style figures, ensuring positioning, lighting, costume presentation, and overall appearance align with approved creative briefs and brand standards.

📅 Manage maintenance schedules, supplies, budgets, and documentation to ensure work is completed on time and within established guidelines.

🚚 Prepare, pack, transport, and set up figures for PR events, market research activities, offsite appearances, and storage while maintaining quality and brand standards.

🌟 Represent the Madame Tussauds brand professionally during celebrity appearances, PR events, color checks, and other special engagements.

📊 Monitor guest feedback and quality performance measures to identify opportunities for continuous improvement in figure realism and presentation.

🤝 Collaborate with attraction leadership, operational teams, and studio management to ensure figure maintenance supports business and guest experience objectives.

🔍 Assess figure condition, proactively identify maintenance needs, and utilize appropriate techniques, materials, and reference materials to achieve world-class results.

📁 Maintain accurate maintenance records, reference files, and inventory documentation.

⚡ Troubleshoot maintenance challenges, identify solutions, and seek appropriate support when needed to maintain figure quality and operational timelines.

🦺 Follow all health, safety, operational, and brand standards while maintaining a safe and professional work environment.

What You'll Bring:

🎨 A creative eye and passion for detail, realism, color, and presentation.

🧑‍🎨 Hands-on experience in maintenance, restoration, repair, styling, craftsmanship, or a related artistic field.

👀 Ability to assess and maintain highly realistic, lifelike quality standards.

💇 Knowledge of, or willingness to learn, wax figure repair techniques, painting, hair styling, costume care, and fiberglass repair.

📋 Strong organizational and time-management skills with the ability to manage multiple priorities, schedules, and deadlines.

🔍 Strong problem-solving skills and a proactive approach to identifying effective solutions.

💬 Excellent communication skills and a collaborative, team-oriented mindset.

⚡ Flexibility to support special events, changing business priorities, and unique project requirements.

📦 Experience working with materials, supplies, inventory, and consumables in a cost-conscious manner.

🌟 Commitment to delivering world-class quality and unforgettable guest experiences.

📝 Ability to maintain accurate records, documentation, and maintenance files.

🦺 Dedication to maintaining a safe, efficient, and professional work environment.

🤝 Comfortable working independently and as part of a small, collaborative team.