Managed Care Associate, Full Time, Day Shift

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Medical insurance experience: Preferred

Essential Functions:

• Processes managed care referrals and sends to managed care claims department. Checks messages for pended back referrals and corrects information as needed. Responds to patient and/or specialists requests for referrals.
• Communicates patient needs/information to specialist/provider offices. Communicates with insurance companies regarding authorization for referrals. Documents authorization and follow up referral information in computer and patient record as appropriate.
• Opens, processes, and distributes mail daily. Maintains an organized and prioritized workload and responsibility for excellent customer service and patient satisfaction.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.