Management Aide Housing Authority (Local Government) - Bucks County Housing Authority
Job details
- Location
- Levittown, Pennsylvania
- Work type
- Onsite
- Compensation
- $61,945/yr
- Posted
- 1 week ago
- Apply on
- governmentjobs.com
About this role
About the Department
Do you want to be part of a team that provides safe, sanitary, and decent affordable and attainable housing? Join the Bucks County Housing Authority as a Management Aide. You will communicate directly with Section 8 participants, landlords, and inspectors over the phone, in person, and through letters to keep the affordable housing process organized and running smoothly. Your work will help residents stay safely housed and informed. Apply now make a real difference every day!
Position Duties
This position handles technical work needed to help very low-income families, senior citizens, and persons with disabilities afford decent, safe, and sanitary housing in the private market. It focuses on gathering accurate information, managing and preparing essential documents, and coordinating critical communications. As a Management Aide, you will perform the following duties:
- Participant Renewals: Interview all Section 8 participants for recertification of their current income and household information
- Verification Tasks: Complete all third party verification for recertifications, interims, and any other relevant updates
- Data Entry: Enter all information into computer systems for rental calculations and payment processing
- Telephone Communication: Manage heavy telephone contact with tenants about moves, evictions, income, household changes, and other matters affecting Section 8 participation
- Paperwork Management: Prepare and send letters to tenants and landlords; process tenant transfer paperwork including vouchers, packets, and portability documents; and keep files organized
- Moving Coordination: Work with inspectors regarding move-in and move-out inspections; talk to landlords about rent breakdowns, move-ins, recertifications, and related matters
Work Schedule and Additional Information:
- Full-time employment, 35 hours per week
- Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
- Telework: You will not have the option to telework in this position.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Minimum Qualifications
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One (1) year of experience in performing tasks associated with the management of multi-family housing developments, or properties owned or administered by public housing agencies; or
- One (1) year of comparable business, industrial, or professional employment; or
- Any equivalent combination of experience and training.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- Hiring preference for this vacancy may be given to candidates who live within Bucks County. If no eligible candidates who live within Bucks County apply for this position, candidates who reside in other counties may be considered.
- You must be able to perform essential job functions.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Other Qualifications
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Benefits
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
Supplemental Questions
- 1 or more years
- 6 months but less than 1 year
- Less than 6 months
- None
- 1 or more years
- 6 months but less than 1 year
- Less than 6 months
- None
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3 and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- 30 or more credits
- 15 but less than 30 credits
- Less than 15 credits
- None
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
- Yes
Interview applicants for public housing and/or the Section 8 program (elderly/family) in order to obtain the required information such as name, address, phone number, family composition, sources of income, expenses, veterans status, health status etc. and complete the eligibility form. Prepare a file for each applicant in order to establish a tenant selection waiting list.
Levels of Performance
Select the "Level of Performance" which best describes your claim.- A. I have experience interviewing individuals to obtain required information to complete necessary forms, and preparing a file with the pertinent information.
- B. I have experience interviewing individuals to obtain required information to complete necessary forms.
- C. I have successfully completed college-level coursework related to interviewing, speech communications, or public speaking.
- D. I have NO experience or training related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- Your experience in interviewing individuals to obtain information
- Your role in preparing a file
- Your specific duties and responsibilities
- College/University
- Course Title
- Credits/Clock Hours
Input all pertinent information into the computer system using Housing Authority software for each applicant and verify the accuracy of the data entered.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- A. I have experience inputting all pertinent information into the computer system using Housing Authority software for each applicant and verifying the accuracy of the data entered.
- B. I have experience inputting information into a computer system and verifying the accuracy of the data entered
- C. I have successfully completed college-level coursework related to data entry.
- D. I have NO experience or training related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- Your experience inputting information into a computer system and verifying the accuracy
- The software used (Housing Authority related)
- Your specific duties and responsibilities
- College/University
- Course Title
- Credits/Clock Hours
Prepare form letters notifying public housing applicants of the time and date of their appointment; any documentation they will need to supply verifying income/family composition such as checks, social security and/or pension award letters, birth certificates and marriage license; and whether or not they were eligible for public housing. Compose correspondence such as letters and memoranda in order to explain requirements and violations of HUD/Housing Authority regulations, policies and procedures to applicants.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- A. I have experience preparing and composing letters and memos, where I had the final responsibility for the completed product, to notify individuals of appointments, documentation required, their status, or to explain requirements or violations.
- B. I have experience preparing or composing letters and memos, where others had the final responsibility for the completed product, to notify individuals of appointments, documentation required, their status, or to explain requirements or violations.
- C. I have successfully completed college-level coursework related to technical writing, report writing, or organizational communication.
- D. I have NO experience or training related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- The information provided to the individual (appointments, documents needed, etc.)
- Your specific duties and responsibilities
- College/University
- Course Title
- Credits/Clock Hours
Calculate applicant's monthly rent by computing the total amount of annual income (wages, social security, pensions, public assistance, etc.) minus the total amount of acceptable allowances.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- A. I have experience calculating applicants rent by computing their income and subtracting off any acceptable allowances
- B. I have experience calculating financial information for individuals (other than rent) by computing their information and subtracting off any acceptable allowances
- C. I have successfully completed college-level coursework related to mathematics, finance, or accounting.
- D. I have NO experience or training related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- What you were calculating (rent, other financial information, etc.)
- What you used in your calculations (income, etc.)
- Your specific duties and responsibilities
- College/University
- Course Title
- Credits/Clock Hours
Read, interpret and apply HUD/Housing Authority regulations, policies and procedures governing such areas as eligibility determination, rent calculation, etc. in order to explain them to an interested party.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- A. I have experience reading, interpreting, and applying regulations, policies or procedures in order to explain them to an interested party (applicant, general public, other agency, etc.) outside of my company or organization.
- B. I have experience reading, interpreting, and applying regulations, policies or procedures in order to explain them to an interested party (co-worker, trainee, etc.) within my company or organization.
- C. I have successfully completed college-level coursework related to statistical analysis or prelaw.
- D. I have NO experience or training related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- The parties involved (applicants, co-workers, etc.)
- Party affiliation (from another company/organization, part of your company/organization, etc.)
- Your specific duties and responsibilities
- College/University
- Course Title
- Credits/Clock Hours
Required Question
Agency Information
EmployerCommonwealth of PennsylvaniaAddress 613 North StreetHarrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov