GoFundMe
San Diego, California

Manager, Customer Care Technology & Automation

Onsite$128,500 - $192,500/yrPosted Jul 24, 2026

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Job details

Location
San Diego, California
Work type
Onsite
Compensation
$128,500 - $192,500/yr
Posted
Jul 24, 2026
Apply on
job-boards.greenhouse.io

About this role

5+ years managing customer care technology or support platforms; deep Zendesk administration; experience with Ada/Sierra and AI-enabled support; SQL and dashboard experience; vendor management and stakeholder influence.

What you'll do at GoFundMe:

  • owning technology
  • leading AI
  • optimizing workflows

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About GoFundMe

GoFundMe
San Diego, California