Boston or San Francisco or New York City or Seattle or Washington
Manager, Customer Success - Commercial
Job details
- Location
- Boston or San Francisco or New York City or Seattle or Washington
- Work type
- Hybrid
- Compensation
- $265,000 - $320,000/yr
- Visa
- Sponsorship available
- Posted
- Sep 15, 2026
- Apply on
- job-boards.greenhouse.io
About this role
7+ years customer success or account management experience with 3+ years front-line management; experience managing customer success teams in SaaS/API/AI/ML; technical fluency in AI/ML; bachelor's degree or equivalent; hybrid office attendance.
What you'll do at Anthropic:
- managing customer success team
- driving expansion and retention
- coaching team members
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