Snowflake
Arizona

Manager, Escalation Management

Remote$112,000 - $147,000/yrPosted Jul 21, 2026

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Job details

Location
Arizona
Work type
Remote
Compensation
$112,000 - $147,000/yr
Posted
Jul 21, 2026
Apply on
jobs.ashbyhq.com

About this role

6+ years technical support/service management, 2+ years supervisory experience, escalation/incidents management, strong analytical, communication, and cross-functional collaboration skills; B.S./M.S. in CS or MIS preferred.

What you'll do at Snowflake:

  • leading team
  • managing escalations
  • improving operations

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About Snowflake

Snowflake
Arizona