Manager, Federal IDR Operations

Manager, Federal IDR Operations

United States

Lead and grow a high-impact team that helps maximize reimbursement recovery and drives operational excellence in a rapidly evolving healthcare environment.

As a Manager, Federal IDR Operations, you'll play a key leadership role in overseeing TeamHealth's Federal Independent Dispute Resolution (IDR) operations under the No Surprises Act. This remote position is ideal for a healthcare revenue cycle leader who combines strong operational expertise, people leadership, process improvement, and regulatory knowledge to deliver results while supporting a collaborative, high-performing team.

What You'll Do

• Lead the day-to-day execution of Federal IDR operations across the dispute lifecycle
• Ensure timely, accurate, and compliant processing of IDR activities and reimbursement recovery efforts
• Partner with internal teams, technology resources, vendors, and external stakeholders to improve workflows and resolve operational challenges
• Coach and develop team members while driving a culture of accountability, collaboration, and continuous improvement
• Help advance automation, technology solutions, and process enhancements that improve performance and efficiency

Key Responsibilities

• Manage Federal IDR workflows including eligibility review, open negotiation, filing activities, offer submissions, determinations, collections, fee administration, and payment reconciliation
• Monitor workload, productivity, quality, and regulatory compliance across operations
• Identify operational risks, trends, and improvement opportunities and communicate them to leadership
• Support implementation and optimization of technology-enabled workflows and automation initiatives
• Analyze operational performance metrics and develop action plans to improve outcomes
• Prepare reporting and provide actionable insights to key stakeholders
• Lead, coach, and develop team members to achieve performance goals and maintain operational excellence
• Ensure adherence to Federal IDR requirements, internal controls, and documentation standards

What Makes You Successful

• Strong healthcare revenue cycle and reimbursement expertise
• Working knowledge of Federal IDR processes and No Surprises Act requirements
• Effective leadership skills with the ability to motivate, coach, and develop teams
• Excellent problem-solving, communication, and decision-making abilities
• Strong attention to detail and commitment to quality and compliance
• Ability to work cross-functionally and manage multiple priorities in a fast-paced environment
• Data-driven mindset focused on continuous improvement and operational results  

You Bring

• Bachelor's degree in Business Administration, Healthcare Administration, Finance, Information Systems, or a related field; equivalent experience may be considered
• 5+ years of experience in healthcare revenue cycle, reimbursement, claims operations, denial management, underpayment recovery, or related areas
• 3+ years of leadership, supervisory, or team lead experience
• Knowledge of Federal IDR processes, claims adjudication, managed care reimbursement, payment integrity, and healthcare financial operations
• Experience using performance metrics, work queues, and quality controls to drive results
• Strong collaboration and stakeholder management skills

Preferred:

• Direct Federal IDR operational experience
• Experience with workflow automation, healthcare analytics, or revenue cycle technology solutions
• Experience leading teams in a high-volume, deadline-driven environment
• Professional and facility billing experience, including familiarity with CMS-1500 and UB-04 billing processes  

Why TeamHealth
At TeamHealth, you'll join a culture built around collaboration, innovation, and purpose. TeamHealth is proud to be the leading physician practice in the U.S. providing exceptional patient care, together.

TeamHealth has been recognized as one of the "165 Top Places to Work in Healthcare" for 2026 by Becker's Hospital Review. TeamHealth has also been recognized by Newsweek as one of America's Greatest Workplaces in Health Care for 2025.

We continue to grow across the U.S. from our clinicians to corporate employees.

Join Us!
If you're a healthcare operations leader who enjoys building high-performing teams, improving complex processes, leveraging technology, and driving measurable business results, we'd love to hear from you. Join TeamHealth and help shape the future of Federal IDR operations while making a meaningful impact on healthcare reimbursement outcomes.

What We Offer

• Opportunities for career growth and professional development
• An inclusive culture where everyone feels valued, respected, and empowered to belong
• Comprehensive medical, dental, and vision coverage beginning the first of the month following 30 days of employment
• 401(k) plan with discretionary company match for eligible employees
• Generous paid time off to support work-life balance for eligible employees
• Eight paid company holidays each year
• Company-provided equipment for eligible remote positions

Remote

Full-Time