Manager Infrastructure

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do.

We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.

The Manager of Hosting Infrastructure provides strategic and operational leadership for the company's hybrid hosting and database platforms, including public cloud, on-premises infrastructure, and enterprise database technologies. This role is a working manager that leads a team of six full time infrastructure professionals and contract offshore managed service teammates responsible for platform availability, security, modernization, and lifecycle management.  The manager will work alongside deeply specialized engineers to establish technical standards, guide architectural decisions, develop individual contributor competency plans, and deliver operational and project-based initiatives.

The successful candidate must have deep knowledge and experience in one or more of the critical technologies to be able to contribute to deliverables.  The candidate will also need a breadth of knowledge of a larger selection to be able to elicit key information from specialists to influence overall architecture and design of solutions.  The candidate must also combine strong technical leadership with the manager-level behaviors expected at Bath & Body Works: driving meaningful work to completion, acting with urgency, building partnerships, making sound and timely decisions, and learning quickly through experimentation and reflection. 
 

 Responsibilities

 Infrastructure Leadership & Operations
•    Lead infrastructure engineering and offshore managed service teams responsible for hybrid hosting, database platforms, and supporting technologies.
•    Ensure infrastructure services meet enterprise requirements for availability, security, scalability, performance, and recoverability.
•    Direct lifecycle management, capacity planning, disaster recovery, resiliency validation, maintenance planning, and operational readiness.
 

People Leadership & Talent Development
•    Develop team members through coaching, competency planning, performance management, succession planning, and cross-training.
•    Foster a culture of accountability, collaboration, continuous learning, operational discipline, and innovation aligned with company leadership competencies.
•    Evaluate both technical and soft-skill competencies, ensuring team members continue to advance skills in upcoming and current technologies as well as our core competencies (driving results, action orientation, nimble learning, collaboration, and sound decision making).
 

Capacity Planning & Resource Management
•    Manage workload and resource allocation across operational support, project delivery, and continuous improvement activities.
•    Identify resource constraints, risks, and dependencies and implement mitigation strategies through prioritization, cross-training, process improvement, partner accountability, or staffing adjustments.
•    Prioritize work in support of company strategic initiatives.
 

Project Delivery & Business Partnership
•    Collaborate with business application teams, project managers, architects, and technical leads to plan and deliver infrastructure requirements for enterprise projects.
•    Participate in project discovery, estimation, and planning activities and be able to identify needs in adjacent technical domains such as networking or security to ensure engagement of specialists across our full team.
•    Represent Infrastructure Services within cross-functional programs, ensuring stakeholder alignment, timely communication, and successful delivery.
 

Strategy, Architecture & Roadmaps
•    Contribute to enterprise infrastructure strategy and technology roadmaps in partnership with architects and technology leaders.
•    Evaluate emerging technologies and identify opportunities to improve reliability, automation, security, operational efficiency, and total cost of ownership.
•    Collaborate with team to define future-state capabilities and translate them into actionable modernization plans.
 

Financial Management & Budgeting
•    Develop infrastructure project budgets and cost estimates.
•    Partner with Finance and Procurement on forecasting, budget planning, payments, vendor management, and cost optimization.
•    Explicitly inspect operating costs and partner with IT teams to continuously execute utilization optimizations and cost reductions while maintaining service quality.
 

%3Ch2 style=%22margin-bottom:8px;margin-top:3px;%22%3E%26nbsp;%3Cspan style=%22color:#365f91;font-family:Calibri,sans-serif;font-size:13pt;%22%3E%3Cspan style=%22font-weight:normal;%22%3EQualifications%3C/span%3E%3C/span%3E%3C/h2%3E%3Cp style=%22font-family:Calibri,sans-serif;font-size:12pt;line-height:1.25;margin-bottom:8px;%22%3EExperience%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;8+ years of progressive infrastructure experience, including 3+ years leading technical teams.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Experience leading hybrid infrastructure environments spanning public cloud and on-premises platforms.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Experience managing enterprise database environments and supporting large-scale business application portfolios.%3Cbr%3E%26nbsp;%3C/p%3E%3Ch2 style=%22margin-bottom:8px;margin-top:3px;%22%3E%26nbsp;%3Cspan style=%22color:#365f91;font-family:Calibri,sans-serif;font-size:13pt;%22%3E%3Cspan style=%22font-weight:normal;%22%3EEducation%3C/span%3E%3C/span%3E%3C/h2%3E%3Cp style=%22font-family:Calibri,sans-serif;font-size:12pt;line-height:1.25;margin-bottom:8px;%22%3E%26nbsp;Bachelor%27s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.%3C/p%3E%3Ch2 style=%22margin-bottom:8px;margin-top:3px;%22%3E%26nbsp;%3Cspan style=%22color:#365f91;font-family:Calibri,sans-serif;font-size:13pt;%22%3E%3Cspan style=%22font-weight:normal;%22%3ECore Competencies%3C/span%3E%3C/span%3E%26nbsp;%3C/h2%3E%3Cul style=%22font-family:Calibri,sans-serif;font-size:12pt;line-height:1.25;%22%3E%3Cli%3EDrives Results%3C/li%3E%3Cli%3EAction Oriented%3C/li%3E%3Cli%3ECollaborates%3C/li%3E%3Cli%3EDecision Making%3C/li%3E%3Cli%3ENimble Learning%3C/li%3E%3C/ul%3E%3Ch2 style=%22margin-bottom:8px;margin-top:3px;%22%3E%26nbsp;%3Cspan style=%22color:#365f91;font-family:Calibri,sans-serif;font-size:13pt;%22%3E%3Cspan style=%22font-weight:normal;%22%3EBenefits%3C/span%3E%3C/span%3E%3C/h2%3E%3Cp style=%22font-family:Calibri,sans-serif;font-size:12pt;line-height:1.25;margin-bottom:8px;%22%3EFeeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good — every day. Benefits for eligible associates include:%3C/p%3E%3Cul style=%22font-family:Calibri,sans-serif;font-size:12pt;line-height:1.25;%22%3E%3Cli%3ERobust medical, dental, vision and pharmacy coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.%3C/li%3E%3Cli%3ENo-cost mental health and well-being support through our Employee Assistance Program (EAP).%3C/li%3E%3Cli%3E401(k) with company match and Associate Stock Purchase Program with discount.%3C/li%3E%3Cli%3EOpportunity for paid time off, paid parental leave and access to family building benefits.%3C/li%3E%3Cli%3EHome, auto and pet insurance and a company-provided Care.com subscription.%3C/li%3E%3Cli%3ETuition reimbursement and scholarship opportunities for post-secondary education.%3C/li%3E%3Cli%3EEnjoy complimentary products and a 40% merchandise discount so you can experience and share the brand you love.%3C/li%3E%3Cli%3EVisit %3Ca href=%22https://careers.bathandbodyworks.com/benefits%22 target=%22_blank%22%3Ebbwbenefits.com%3C/a%3E for more details.%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Calibri,sans-serif;font-size:12pt;line-height:1.25;margin-bottom:8px;%22%3EThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.%3C/p%3E%3Cp style=%22font-family:Calibri,sans-serif;font-size:12pt;line-height:1.25;margin-bottom:8px;%22%3EWe will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: %3Ca href=%22https://bca.lacity.gov/sites/default/files/Uploads/fciho/FCIHO%20Notice%20to%20Applicants%20for%20Private%20Employers%20-%20English%20ADA%20Final.pdf%22 target=%22_blank%22%3ELos Angeles Fair Chance In Hiring Ordinance%3C/a%3E, %3Ca href=%22https://www.phila.gov/media/20260428133610/Fair-Criminal-Records-Screening-Standards-Ordinance-amendments-2026.pdf?ogbsw7y28sd%22 target=%22_blank%22%3EPhiladelphia Fair Chance Law%3C/a%3E, %3Ca href=%22https://media.api.sf.gov/documents/2025_FCO_Poster_June2025.pdf%22 target=%22_blank%22%3ESan Francisco Fair Chance Ordinance%3C/a%3E, %3Ca href=%22https://agportal-s3bucket.s3.us-west-2.amazonaws.com/Civil%20Rights%20Division/Fair%20Chance%20Act/FCA-Flyer_June%202026_English_Update.pdf?VersionId=mmfHLJ9an2.w58wsyA2a.Buxej.FZ06Y%22 target=%22_blank%22 rel=%22noopener noreferrer%22%3EWashington Fair Chance Act Guide%3C/a%3E%3C/p%3E%3Cp style=%22font-family:Calibri,sans-serif;font-size:12pt;line-height:1.25;margin-bottom:8px;%22%3EWe are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.%3C/p%3E%3Cp style=%22font-family:Calibri,sans-serif;font-size:12pt;line-height:1.25;margin-bottom:8px;%22%3EApplication window will close when all vacancy/vacancies are filled.%3C/p%3E

Job Details
Primary Location: United States-Ohio-Columbus
Work Locations: L Brands Home Office., Three Limited Parkway, Columbus, 43230
Job: IT Infrastructure
Organization: BBW Home Office
Schedule: Regular
Shift: Standard
Employee Status: Manager
Job Type: Full-time
Job Level: Day Job
Job Posting: Sep 22, 2026, 5:09:48 PM
Pay Range: 121,000.00, 179,300.00